Gandamar Shwe Pyi This Profile has been Verified as real by the Company.

This Profile has been Verified as real by the Company.
About Gandamar Shwe Pyi

Employer Details

  • Type: Direct Employer
  • Industry: Logistics/Transport, Trading/Distribution/Import/Export
  • No. Employees: 101 to 200

Address

Complex 45,Tower A, Level 7 & 8, Room Number 705/ 706 & 805/ 806,,45th Street,Between Merchant Road and Maha Bandula Road,Botahtaung Township,Yangon, Myanmar

What we do

Gandamar Shwe Pyi (GSP) is among the most effective providers of procurement and logistics services in Myanmar.

Established in 2013, GSP provides comprehensive procurement and logistics services to many international companies and INGOs in Myanmar. GSP offers dynamic solutions to our all clients’ sourcing needs, specializing in the procurement of household goods, promotion materials, customs clearance, trucking, and warehousing.

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All Gandamar Shwe Pyi Jobs
Answers calls, responds to emails, takes messages, and handles correspondence. Manage agenda and arrange meetings and appointments. Prepares and disseminates correspondence, memos, and forms. Supports and facilitates the completion of regular reports. Make travel arrangements. Complies with minutes of meetings and recording decisions. Arrange the workshops, events, and activities. Perform Other tasks related to secretarial work. Perform duties assigned by Management.
Identifying, research the potential market segment and providing strategic plan for secure business. Carrying out prospecting calls, cold calls and forming a secure sale. Provide customer supports as needed, take ownership of customer issues and follow through till resolution. Represent the company in negotiating and building a relationship with customers, airlines, shipping lines and business partners. Must be able to develop strong business relationship with potential and existing clients. Reporting the daily jobs execution plan, weekly report, and monthly report to line manager. Maintain customer relationship, develop customer satisfaction and coordinate with the team to set up proper operation strategy on a steady basis. Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that clients’ needs are met. Compiling reports on account progress, goals, and forecasts for account teams and stakeholders. Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions. Negotiating contracts with potential clients and meeting established deadlines for the fulfillment of each client's long-term goals. Guideline to team for the requirement, sales concept and fulfill the reporting from team member to line manager. Participate in team collaboration and support to team member if needed.
Lead the Customer Service and Import License teams; coordinate and align with Operations, Customs Clearance, Logistics, Fleet, finance and Warehousing Teams in accordance with Job Follow Up and upcoming plan. Manage Customer Service Team to ensure that company’s service quality meets with customers’ requirements. Manage Export/ Import License Team to ensure that all EL/ IL applications are smoothly done in accordance within time line. Develop the Customer Relationship Management mechanism and make sure it is properly functioning. Build long-term relationship with new and existing customers. Plan monthly and quarterly work volume forecasts of regular customers. Join to sales call and business development meeting with prospective client as required. Develop SOPs as required to fulfil the client’s requirement (for team internally and for each customer). Monitor Customer Service Team’s daily tasks to make sure all shipments are completed smoothly (from job creation till invoicing of each single shipment). Coordinate with Finance (along with Operations team) for cashflow forecast. Check and validate the operations costs and vendor payment as required. Monitor on invoice issuing of each Customer Service team member, check and analyze the Cost & Revenue report. Report to Management and share to Sales (and other departments) based on Cost & Revenue report. Monitor team budget and meet the teams’ targets and KPIs. By coordinating with Human Resource Department, monitor on respective team HR related things and continuous capacity building programs. Support and assist to management in company policy, strategy, business development and other respective management matters. Weekly and Monthly report to Management.
• Coordinating transportation providers to ensure prompt and proper movement of shipments. • Responding to customer inquiries and referring clients to the proper channels. • Preparing bills and invoices. • Ensuring that the quality of all services provided meets the required standards. • Developing processes that make the supply chain more efficient and organized. • Plan, implement and oversee supply chain operations. • Ensure all the assets and supplies are used efficiently. • Conduct and optimize logistics procedures. • Build and maintain relationships with suppliers and retailers. • Determine and track KPIs. • Adhere to all relevant rules and regulations.
Lead the Cross Border Customer Service team; coordinate and align with Operations, Customs Clearance, Logistics, Fleet, Finance and Warehousing Teams in accordance with Job Follow Up and upcoming plan Manage Customer Service Team’s daily operations to ensure that company’s service quality meets with customers’ requirements Follow up the feedbacks and plan of new and existing customers Plan monthly and quarterly work volume forecasts of regular customers Assist to CS Manager in regular meeting with customers Assist to CS Manager in development of SOPs as required to fulfil the client’s requirement (for team internally and for each customer) Monitor Customer Service Team’s daily tasks to make sure all shipments are completed smoothly (from job creation till invoicing of each single shipment) Lead the CS team in finding solutions in case of any issue occurred related Cross Border Export/ Import Shipments (to coordinate with clients, internal teams and third party agents as required) Collect data from all CS team members and submit to CS Manager to coordinate with Finance (along with Operations team) for cashflow forecast Check and validate the operations costs and vendor payment as required Monitor CS team members to ensure invoices are issued timely, check and analyze the Cost & Revenue report Assist to Finance for receivable payments as required Weekly report to CS Manager
Gandamar Shwe Pyi Awards