Visit customer sites to conduct surveys and assess pest-related issues and site conditions. Communicate directly with customers to understand their needs, concerns, and service requirements. Collect essential site information, measurements, photographs, and other relevant data during site visits. Identify potential pest risks and recommend appropriate pest control solutions based on site conditions. Prepare clear and accurate survey reports after each site visit. Calculate service requirements and prepare cost estimates and quotations. Coordinate with the Admin team and relevant internal departments to process quotations and arrange services. Follow up with customers when additional information or clarification is required. Maintain accurate records of customer requirements, survey findings, quotations, and follow-up activities. Ensure professional communication and a positive customer experience throughout the process. Perform other related duties as assigned by the management.
Handle matters with government offices and official administrative procedures. Manage and follow up on company licenses, permits, and relevant business registrations. Ensure all required licenses and permits are renewed before their expiration dates. Coordinate vehicle maintenance, servicing, and repair arrangements. Monitor stock levels of pest control products, equipment and other company materials. Prepare purchase requests and arrange purchasing or ordering of required items.
Conduct site surveys and inspections Perform topographic and boundary surveys. Operate surveying equipment such as Total Stations, Auto Levels, GPS devices, and other relevant survey instruments. Carry out setting-out works based on site measurements. Collect, verify, and maintain accurate survey data and records. Prepare survey drawings and reports. Collaborate closely with the Admin and Operations Teams to ensure smooth project coordination and execution.