English
Customer Service Assistant
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
An Exciting Opportunity for ...
Collect essential site information, measurements, photographs, and other relevant data during site visits.
Identify potential pest risks and recommend appropriate pest control solutions based on site conditions.
Prepare clear and accurate survey reports after each site visit.
Calculate service requirements and prepare cost estimates and quotations.
Follow up with customers when additional information or clarification is required.
Ensure professional communication and a positive customer experience throughout the process.
Perform other related duties as assigned by the management.
Open To
Job Requirements
Diploma or relevant qualification in Customer Service is preferred.
Good communication and interpersonal skills.
Confident and comfortable communicating directly with customers.
Proactive, energetic, and willing to visit to customer sites.
Able to understand customer requirements and recommend appropriate solutions.
Basic knowledge of Microsoft Office, especially Excel and Word.
Able to prepare reports and basic costing/estimation.
Previous experience in customer service, sales, site survey, technical service, or a related field is an advantage.
What we can offer
Benefits
Highlights
Career Opportunities
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