Develop, review, and track the internal projects with senior management Coordinate with all internal and external stakeholders and engage in project activities Plan risk area mapping, risk analysis and credit scoring. Be accountable for the smooth planning, organizing and implementation of the overall project from design inception to completion and ensure projects are delivered on time Define key KPIs to be tracked by immediate superior within projects and ensures proper close-out of all projects and prioritization for strategic projects Performing root cause analyses on identified risk events to recommend improvements to prevent these risk events from re-occurring in future. To evaluate and update the Branch Area Risk Maps Undertake any assigned tasks from supervisor.
Assist in preparing and posting content on Facebook, LinkedIn, Viber, Telegram, and the company website. Help draft company news, press releases, marketing content, and event reports. Support social media monitoring and basic community engagement. Coordinate with vendors or media for events and communication support under supervision. Visit branch offices and clients to assist with company promotional videos, posters, or other communication materials. Prepare and circulate internal updates, employee news, and announcements. Support the production and distribution of the monthly internal newsletter. Assist in organizing monthly Townhall meetings and employee engagement activities. Ensure timely communication through internal channels like Microsoft Teams. Collaborate with various departments to gather information for communications. Assist with event preparation and basic coordination tasks. Executes any other ad-hoc duties required by manager
Create visually appealing designs for online and offline communication materials, including social media posts, infographics, banners, brochures, presentations, and reports. Maintain brand consistency and visual identity across all platforms. Assist in designing event backdrops, signage, and printed materials. Support photography and videography efforts for company events, campaigns, and projects. Collaborate with other communication officers to develop creative layouts for newsletters, announcements, and marketing materials. Prepare visuals for Facebook, LinkedIn, Viber, Telegram, and the company website. Review and refine designs to ensure accuracy, relevance, and adherence to brand guidelines. Edit and enhance photos and videos for communication purposes. Manage multiple design projects simultaneously, meeting deadlines and maintaining quality standards. Contribute to team efforts by accomplishing tasks as needed Perform other design or communication-related tasks as assigned by the manager.
Assist Learning & Organizational Development Manager to update L&D Policy, SOPs, Documents, and other necessary processes and procedures. Support in some learning Management System (LMS) processes. Assist in developing quarterly and annual training plan and yearly training budget Handle the training budget preparation and the training expenditure. Coordinate and oversee training facilities, logistics and administration processes and procedures Handle communications process with outside vendors and stakeholders Prepare and update monthly, quarterly, and yearly training reports. Maintain, update, and manage L&D documents, data-based, and reporting format. Handle, update, and manage the L&D Share Drive.
Support the implementation and Facilitation of Performance Management System (PMS). Facilitate employee engagement surveys and analyze results to support action planning. Assist in the design and delivery of workshops, focus groups, and development sessions. Assist in developing yearly OD plan Support the planning and execution of Succession Planning & other OD initiatives including Job grading and culture-building. Prepare and update monthly, quarterly, and yearly reports. Maintain, update, and manage OD documents, data-based, and reporting format. Handle, update, and manage the OD Share Drive.
1. Administration Responsibilities Manage fire and motor insurance for company assets and vehicles. Support upon the building observation to proceed with the lease related processes for new office building space Assist in leasing documentation and coordination with relevant stakeholders. Prepare and maintain monthly consolidated fixed asset and inventory reports across all branches Support and closely working with Hana Driver Team for the maintenance process of office vehicles Support the handling of fixed asset management including procurement, stock checks, and supply distribution. Register inventory and conduct regular physical inventory audits. Ensure efficient and secure internal and external correspondence. Manage dispatch of requested items to/from departments and branches. Support upon the records keeping of vehicle usage, repairs, and servicing schedules. 2. Procurement Responsibilities Gather and analyze vendor data to assist in supplier selection. Procure office materials, fixed assets, and inventory in accordance with company procedures. Provide timely administrative and logistical support to all branches. 3. Government Relations Manage processes related to stamp duty, commercial tax, and other regulatory compliance matters. Coordinate and submit applications for signboard tax. 4. Employee Support Facilitate visa applications, Form C, and FRC processes for foreign employees. Coordinate hotel accommodation and travel arrangements for staff, including booking air tickets. Organize company events and support logistics for employee functions. 5. General Responsibilities Report daily administrative activities and updates to supervisors. Provide comprehensive administrative support to department heads and management.
Scheduling and arranging the meetings on HR Committee Meeting Attending a variety of meetings & Prepare the Meeting Minutes Preparing and delivering memos, Letter, and announcement, etc. to respective parties Developing and maintaining a filing system regarding on HR Compliance Functions Collaborating with Hana Microfinance’ functional units and other stakeholders as for all interactions in the case management of HR Compliance. Ensuring record management is thorough and detailed for all aspects pertaining to Hana Microfinance’ case handling process Responsible for real-time entering accurate Data from various sources into HR/People Management systems, applications, dashboard and/or automations. Responsible for real-time changes of employee activities (add, edit, delete) into HR/People Management systems, applications, dashboard and/or automations from various sources of Data. Planning and monitoring HR compliance activities of HO, Region & Branch. Initiating, reviewing and updating according to statute changes and HR manual, rules, regulations and policies and report to direct supervisor. Collaborating with the legal department to communicate the associated requirements with every applicable HR-based regulatory and legal and compliance training programs. Responsible for the preparation and delivery of compliance-based communications and training to employees. Organizing HR compliance/Code of Conduct training with L&D Team. Conducting employee-related investigations as directed by the stakeholders. Auditing and tracking corrective actions to ensure accuracy of HR related fraud cases. Liaising with governments departments as necessary. Preparing all mandated compliance reports as it relates to HR functions Other ad-hoc duties assigned by direct supervisor or Senior Management.
Support employee relation strategies and program that foster positive relationships and productive work environment. Ensure employment laws and regulations, staying updated with changes and advising management on employee relations matters. Provide guidance and support to Managers and employees on HR policies, procedures and employment practices. Provide necessary support to make the resolution concerning the workplace related conflicts and promote effective communication on time. Collaborate with management to address performance-related issues and develop appropriate corrective action plans. Conduct exit interviews and analyze feedback to identify potential areas of concern and recommend improvements. Support open and proactive communication by encouraging honest feedback from staff, and ensure their concerns are promptly addressed with management Support to implement some engagement activities as per engagement plans Partner with HR and legal teams to ensure consistent interpretation and application of HR policies and procedures. Collaborate with HR and management to develop and implement disciplinary procedures and processes. Stay updated with industry’s best practices and employment laws, ensuring compliance and promoting a positive work culture. Maintain accurate and confidential employee relations documentation and records. Perform other duties assigned by Supervisor & HR Management.
Design, upgrade, and deploy machine learning (ML) models to solve business problems and support decision making processes. Build and maintain scalable data pipelines for model training, inference, and evaluation – ensuring reliability and accuracy. Evaluate models accuracy and performance using validation techniques. Conduct exploratory data analysis (EDA) and feature engineering to optimize model performance. Ensure proper documentation and communicate findings and model impact effectively to technical and non-technical audiences. Perform diagnostic and prescriptive analytics to uncover insights, identify trends, and recommend data-driven strategies for business growth. Collaborate with domain experts to define key metrics, measure impact, and refine analytical approaches for better decision-making. Research new ways to make use of artificial intelligence (AI) tools and techniques and contribute to relevant projects. Provide guidance and mentoring to less experienced staff members.