PURPOSE OF THE POSITION ASO position is the point of contact for the customer and handles the distribution of the brand or set of brands within assigned outlets. It is responsible for building and maintaining strong professional relationships with customers, ensuring visibility, achievement of sales targets and delivery of high quality customer service to all targeted channels. RESPONSIBILITY Maintains complete and accurate outlet record cards for all calls. Uses outlet record cards and a well-maintained sales folder to plan upcoming calls Reviews journey plans when territory boundaries change. Specifies call frequency based on outlet sales but does not specify a journey pattern Uses a number of questioning techniques to identify relevant customer needs and uses a prepared opening statement to engage the customer's interest. Presents features advantages and benefits of the proposition effectively, using selling tools. Summarizes key customer benefits succinctly before closing, using an appropriate closing technique Follows the 6 Steps Outlet Execution Excellence process and works methodically to ensure that outlet specific A2QVP2 execution KPIs are executed exactly as required. Takes necessary actions to meet all cycle plan requirements. Resolves all compliance issues in consultation with the customer. Carries out all actions efficiently and managed time well Uses outlet sales in the sales since the last call and activity forecasts to calculate a recommended order quantity. Takes into account low or out-of-stocks, seasonal requirements, special occasions and weekend trade to ensure adequate stock coverage. Applies considerations of stockholding limits, the timing of delivery and the next sales order and product freshness to ensure that order quantities are sufficient to meet the needs of shoppers, patrons and the customer Prospects for new outlets routinely. Gathers information on outlets that are about to open in the territory and on outlets that are currently not buying from the company. Plans to make initial calls on prospects as part of the weekly call planning cycle, and ensures adequate time is allotted to meet with the potential customer and to conduct all administrative support. Prepares fully for the prospecting call, ensuring that appropriate materials and sales tools are available Engages in structured negotiations that involve exchanging several variables to reach an agreement. Never exceeds agreed walk-away points, and uses variety of tactics to achieve goals. If agreement is made, confirms and agrees details. If not, agrees next steps Follows an agreed-upon process, product complaints are handled effectively and proactively. Always follows customer service standards and policies. Customers provide positive feedback on customer service Maintains a standardized customer folder for all customers. Includes facts about the customer and the company's business with the customer. Updates folders on a monthly basis
PURPOSE OF THE POSITION Participate to manage and develop the HEINEKEN Myanmar Packaging Team Support Packaging Managers in the implementation & execution of Autonomous Maintenance (AM) roadmap, analyze performance data and identify improvement opportunities to deliver expected target of AM pillar. Implement and monitor Packaging Production Material management by suing JDE to ensure efficient ways of working of packaging material and finished goods control in order to meet the business, Safety, Environmental, Financial and Operational objectives at minimum cost and in the safest manner. Key liaison with Logistics, Planning & Finance team on production & packaging material-related matters & Material requisition& receiving, finished good transferring & reporting RESPONSIBILITY Packaging Material control and management in Production Manage the Materials Resources Planning requirements based on production planning Manage timely and correctly Finished Good Work Order creating in JDE system, received material checking and returnable process by daily basis Tracking and alignment with warehouse team the status of packaging material receiving and finished goods transferring on a daily basis and providing timely report to Manager Tracking production plan and making sure that they are met by communicating changes to the production team Always ensure the quantity and quality of production materials Work closely with operators for production material requirements and quality issues Rotate weekly ground stock check and coordinate with finance team for monthly /yearly Stock Count Preparing reports on the status of production, including any material delays or problems that may occur Support the team in the reduction of material loss , analyze performance data and identify improvement opportunities Maintain appropriate records and complete necessary reports in a timely manner Ensure that the all packaging material storage area are well organized with 5S standard Collaborate with cross-functional teams to identify and implement process improvements that enhance efficiency, quality, and safety within the packaging operations Data Evaluation and Management Daily WO extraction from system and reporting Regular update packaging material daily, weekly report BCS – packaging utilization reporting by Monthly Health & Safety Make sure PQI is according to company Health & Safety standard Always maintain good 5S standard Ensure compliance with acts and procedures Report BBS, Near miss, incidents Participate in team risk management processes Additional duties Perform additional duties commensurate with the current role, as and when requested by management To ensure compliance of Operational Standards/ System of Company (ISO/ HACCP/ Food Safety/ Laboratory Star System/ etc.). Follow rules, requirements and procedure of operating systems Participate in System/Standard upgrading and new Standard/ System implementation
PURPOSE OF THE ROLE The role ensures the effective coordination of hiring procedures, assists in managing candidate pipelines, and fosters a positive experience for all candidates KEY RESPONSIBILITIES Execute the end-to-end recruitment process for junior to mid-level roles, including sourcing, screening, interviewing, and coordinating the offer and onboarding stages Proactively source candidates through multiple channels, including job boards, social media platforms, talent databases, and employee referrals, ensuring a strong talent pipeline Conduct initial assessments via phone or video to evaluate candidate fit in terms of skills, experience, and alignment with organizational culture Manage and coordinate all aspects of the interview process - liaising with candidates and hiring managers, organizing schedules, sending calendar invites, booking meeting rooms, and arranging virtual interviews Serve as the primary point of contact for candidates throughout the recruitment cycle, ensuring timely updates, clear communication, and a professional, positive candidate experience Maintain and update the Applicant Tracking System (ATS) with accurate and timely candidate information; generate reports and insights to support data-driven recruitment decisions
PURPOSE OF THE JOB Responsible for managing office administration, facilities, travel coordination, employee support services, and visa compliance for foreign employees, ensuring business continuity, operational efficiency, and a safe, well-maintained working environment that meets business and employee needs. RESPONSIBILITES Office Administration & Facilities Management Oversee daily office operations and ensure smooth administration of Head Office facilities Manage service providers for security, cleaning, maintenance, catering, pest control, and other workplace services Ensure office equipment, utilities, furniture, and infrastructure are properly maintained and operational Coordinate office renovations, repairs, and workplace improvement projects Maintain office supplies, pantry items, stationery, and other workplace resources Travel, Accommodation & Expatriate Support Arrange domestic and international travel, accommodation, and transportation for employees, Management Team members, expatriates, and visitors Support visa applications, work permits, MIC registrations, and related immigration documentation Coordinate housing arrangements, lease agreements, and relocation support for expatriates and short-term assignees (STAs) Administration Support & Vendor Coordination Provide administrative support to Management Team members and business functions as required Manage office petty cash and ensure timely reconciliation and reporting Coordinate vendor selection, quotations, contracts, service agreements, and invoice processing Maintain strong relationships with building management, travel agencies, fleet suppliers, and other service providers Documentation, Procurement & Reporting Maintain administrative records, contracts, licenses, agreements, and supplier documentation Prepare reports related to office operations, fleet management, travel expenses, and facilities management Process Purchase Requisitions (PRs), Purchase Orders (POs), Goods Receipts (GRs), and related procurement transactions in company systems Coordinate with Procurement, Finance, and vendors to ensure timely purchasing, invoice processing, and payment completion Maintain accurate records of procurement documents, service contracts, and vendor agreements
Purpose of the job Own UTC and loyalty promotion execution while supporting the Trade Marketing Insight Manager with channel analysis, dashboards, performance tracking, and recommendation inputs to improve trade marketing effectiveness. RESPONSIBILITY Own UTC and loyalty promotion execution aligned with brand priorities, trade budget, shopper insights, and channel opportunities Develop clear promotion mechanics, prizes, timelines, and execution briefs for internal teams and external partners Support the Trade Marketing Insight Manager with channel analysis, sales trend review, outlet performance tracking, competitor updates, and market feedback Prepare concise analysis summaries on channel performance, promotion results, outlet segmentation, and execution gaps for management review Maintain accurate trade marketing dashboards, data files, and recurring reports with timely updates and clear data checks Track promotion execution, budget usage, ROI, and in-market implementation; flag gaps early and follow up agreed corrective actions. Coordinate POSM, merchandise, and promotional materials across channels to ensure on-time and quality execution Prepare post-evaluation reports with key learnings and improvement actions for future promotions Coordinate with Brand, Sales, Finance, Supply Chain, agencies, and partners to align plans and execution requirements Contribute to UTC, loyalty, and channel activation plans using shopper insights, channel data, outlet performance, competitor activities, and business priorities Develop dashboards, execution tracking, budget updates, performance analysis, and recommendation inputs for Trade Marketing Insight Manager review Deliver on-time UTC and loyalty execution with clear tracking, gap closure, ROI review, and post-evaluation learnings
PURPOSE OF THE POSITION Safe and OTIF execution of all maintenance work regarding utility equipment, also in coordination with external service providers. SAFETY, FOOD SAFETY & SUSTAINABILITY Executes all maintenance jobs in utilities safely and OTIF. Makes equipment safe to work on and guards safety during work Basic safety and operation checks. QUALITY Executes all maintenance jobs OTIF and with the required quality in the Utilities section. WORK PROCESSES Executes all utilities maintenance work. Coaches, trains, and supports CILT execution. Conducts tagging if required or appropriate. Supports AM by demonstrating (CILT) standards. Optimizes between machine capacity and demand Executes emergency procedures Continues and follows up on breakdown analysis. Supervises service providers for major work. Executes troubleshooting; escalation to zone technicians after 15 minutes Utilizes the work preparation room. ORGANIZATION, INTERFACES & PEOPLE MANAGEMENT Reports to the Utilities Manager. Communicates and cooperates with utilities operators. Communicates with the planning & preparation team. TPM & CONTINUOUS IMPROVEMENT Analyzes corrective maintenance for the designated zone. Supports the management of maintenance plans, master asset data, asset performance, and cost analysis (asset technical specialist). Participates in RCFA (5 whys) or organizes for his/her team to participate, including training/mentoring. Trains utility operators in troubleshooting of frequent failures. Validates solution for breakdowns. Validates repairs in the Utilities section. Supports operators in attacking MTBA. INFORMATION & DATA MANAGEMENT Knowledge and understanding of utilizing Power BI and data analysis.
PURPOSE OF THE POSITION Area Sales Officer position is the key point of contact between the customer and the Company; this role has to develop a proactive and advisory-driven distribution of the full range products which the company offers. It is responsible for building and maintaining a strong and professional relationship with customers, ensuring the visibility according to PICOS, the achievement of sales targets and the delivery of best-in-class customer service to the assigned area. RESPONSIBILITY Prepare routing plan base on territory and follow RSEM routing Ensure sales execution according to PICOS – (NND, TP and SOS) Ensure stocks are enough and recommend selling price base on segment Collect and report the information of competitor’s promotion, activation and market feedback to the KA Executive Execute promotions (work together with Trade Marketing for POSM arrangement and check promotion is going well and consumer feedback) and report to KA Executive Building network and improve relationship with key customers by complying HEINEKEN Ways for Sales procedures Follow and comply with HEINEKEN Life Saving Rules Deliver sales volume to achieve the monthly & annual sales targets Able to handle the customer’s complains in a professional manner Focus on the acquisition of new customers
PURPOSE OF THE ROLE As a Brand Manager you will direct and manage the brand strategy for designated brand to meet the company defined brand and portfolio ambition. You are responsible for the development, implementation, integration and evaluation of brand and promotional plans. You also contribute heavily towards annual commercial strategy by drafting plans based on proven insights with Team You work together closely with Marketing Manager on planning level and Brand Executive on operational level. You indirectly help brand executive to develop into a superior performing individual, who can succeed you in due time. Also, you will support head of department on other assigned projects as delegated. RESPONSIBILITY Consumer at the Centre Regularly monitors both consumer and shopper behaviour and turns insight into action Ensures clear consumer rationale across all initiatives Generates strong insights that mobilise broadly Converts insight to actions that fuel brand growth Informs work with relevant consumer trends & needs/motivations Coaches team to identify and act upon Consumer Insights Interprets BGS outputs into clear actions that drive growth Translates relevant insights into viable volume and aspirational targets, and audience segments for iDDM Portfolio Management Shows an understanding of portfolio performance Shows an understanding of key drivers of the Category and Segment performance, profitability and growth Shows understanding of Portfolio strategy, how it will drive penetration, and its further implications Shows understanding of the implications of individual Brand Roles within the Portfolio on Brand Strategy, budget allocation, Brand Strategy (How to Win), and Brand Execution (What to Do) Shows understanding of the 7 Sources of growth and shows ability to understand & implement BWP outputs Integrated Commercial Planning Leads the Integrated Commercial Planning process for their area successfully throughout the organisation Ensures plans fully join up across Brand, Trade Marketing & Sales and that all activities join up to deliver objectives Ensures Brand activities effectively address consumer, shopper and customer purchase drivers and drive penetration Consistently uses the most efficient & effective mix of TTL marketing activities to drive reaction, considering cost, impact and ROI, and allocates budget accordingly Takes internal and external factors likely to influence execution into consideration Brand Strategy Leads the development of the Brand Strategy Syndicates all insights and reflects in brand strategy Owns brand positioning (BIAB) and ensures it delivers competitive advantage Ensures consistency between the brand strategy and all ongoing brand activation Meets short-term targets while maintaining long-term Brand positioning and value and actively manages brand health Consistently tracks Brand performance, competition and BGS, and proposes improvements to cross functional strategies and plans Breakthrough Communication 1. Touch Point Planning Develops campaign objectives that are clearly linked to business and brand objectives Creates deep understanding of effectiveness of different touchpoints in delivering reaction, reach and resonance for area of responsibility and integrates into the brand plans (incl. MMM studies) Ensures team is enabled and supported to create iDDM campaigns, ensuring cross-functional support is secured Ensures campaigns are monitored and optimised during the campaign and that reaction, ROI and delivery of objectives are measured with learnings shared and used Ensures data capture is integrated across activities 2. Content & Activity Masters concepts of BIAB, Comms Strategy, Campaign Objectives and Brand or Campaign ideas Writes inspiring & effective and delivers in inspiring way Manages agencies effectively & independently including driving synergistic inter-agency working on brands Evaluates creative work & champions strong business and brand building content which deliver a strong reaction Oversees production process end to end, taking necessary key decisions as appropriate Measures reaction pre, during and post campaign and adjusts as necessary Evaluates campaign objectives & ROI and uses learnings Brand Profitability Measures and evaluates the effect of specific activities on top line, and return on investment Flawlessly manages the brand budget / expenses Demonstrates understanding of the drivers of Portfolio or Brand profitability right down the value chain Analyses the profitability of each SKU by channel and makes profit enhancing proposals/decisions Tracks Brand financial performance and consumer value perception. Informs/acts when necessary to adjust Uses understanding to make recommendations about frequency and depth of promotions via POPS Acts on CSP levers (eg non-working) to drive profitability Innovation and Renovation Demonstrates awareness of the beer, alcohol and beverage category context and the implications for innovation Understands ‘Sources of Growth’, ‘Taste Landscape’ and can articulate key macro consumer trends Can differentiate between creative ideas and ideas that can improve business results Understands how innovation contributes to portfolio and brand strategies and individual brand’s positioning Is familiar with the different steps in the Innovation / renovation process and with deliverables per function Understands how to write a concept Store Back Marketing Creates organizational alignment and commitment to effectively roll out the planned activities across Commercial functions (Sales, Trade Marketing) Ensures the most relevant levers of MWB 7-9 to delivery objectives are fully integrated into all TTL activities Consistently monitors and evaluates results, ROI, impact on profitability, & builds awareness of key success factors Sets clear guidelines for how brands should be represented in bar/store & champion across activities Ensure executions are in line with Responsible Mkt Code Creates a contingency plan for each major initiative RTM & Channel Understanding Actively meets Distributors, Wholesalers and Retailers to better understand their purchase drivers and barriers Recognises the strengths and restrictions of different Route to Market options in reaching consumers Understands and can articulate the category strategy Demonstrates an understanding of channel segmentation and the role of different channels in Brand Strategy and activation Demonstrates an understanding of shopper and on-trade consumer drivers Demonstrates an understanding of the value chain in different channels and with different RTMs
PURPOSE OF THE ROLE Develop and implement the commercial strategy, execution plan and continuous improvement cycle for TOFT, defining where to play, how to win and what to do across Traditional OFF Trade. RESPONSIBILITY Channel Strategy: Formalise and regularly review TOFT strategy, with clear priorities, growth choices and winning actions Channel Activation: Plan, implement and track TOFT activations, ensuring Picture of Success standards are delivered across permanent and promotional visibility Continuous Improvement Cycle: Embed continuous improvement methodology to ensure commercial plans are delivered effectively in market and learnings are captured for future cycles Team Management: Build a performance-driven, customer-oriented and accountable team. Develop team members through tailored development plans, core competency building and succession planning Cross Functional Collaboration: Collaborate effectively with Field Sales, Brand Marketing, Finance, Supply Chain and distributor teams to align priorities and drive implementation PICOS & EOE: Define PICOS for TOFT (Traditional OFF Trade), ensure guideline compliance and drive excellent outlet standards SMAP: Develop and manage the SMAP cycle plan, ensuring timely implementation and follow-up Channel visibility & Activation: Lead TOFT visibility and activation plans to improve in-store presence and customer experience Commercial calendar and budgeting: Build the annual commercial calendar and manage BTL budget phasing, tracking, utilization and ROI discipline. POSM management: Manage the POSM process and ensure deployment is delivered against guidelines Channel performance management: Manage TOFT performance through regular review routines, provide a clear dashboard, and use KPIs to drive growth actions and corrective interventions Integrated commercial Plan: Develop the TOFT ICP and implement agreed JTBDs Key project management: Define and deliver key TOFT projects that support business growth and strengthen execution capability Channel data & insights management: Establish channel data and insight processes, ensuring implementation meets business requirements and supports data-driven sales decisions Route to Consumer: Assess Route to Consumer implications for TOFT and recommend improvements to strengthen value chain effectiveness Portfolio management: Translate category, portfolio and brand strategies into the TOFT trade marketing plan