Job Description Summary Head of Infrastructure & Fiber Access Network will lead the planning, deployment, maintenance and management of fiber access network, existing, ongoing and upcoming infra and field operations. This role ensures reliable, scalable, and secure services for thousands of subscribers, overseeing backbone last-mile fiber rollout, and day-to-day field operations and maintenance. Infrastructure & Fiber Access Network Lead design, rollout, and optimization of the fiber access network (FTTx/GPON, ODN, backbone, metro fiber). Oversee passive infrastructure (ducts, poles, manholes, handholes, towers, shelters, and power systems). Ensure smooth integration of access and core networks to support FTTx and enterprise services. Develop long-term network expansion plans aligned with business targets (coverage, capacity, redundancy). Establish infrastructure quality standards and ensure compliance with industry and safety guidelines including maintenance of existing infrastructure in Mandalay and Yangon Field Operations Management Lead and supervise the Field Operations team responsible for installation, maintenance, and fault restoration of fiber and passive infra. Ensure 24/7 service assurance, meeting SLA targets for downtime and Mean Time to Restore. Coordinate field troubleshooting, splicing, fiber testing (OTDR, power meter), and emergency restoration. Manage internal team in terms of operation efficiency, workforce, fiber deployment & maintenance. Implement field operation processes (ticketing, dispatching, escalation, reporting). Drive field efficiency improvements using workforce management tools, NMS systems, and digital tracking. Leadership & Cross-functional Build and manage a multidisciplinary team: planners, designers, Field engineers, field supervisors, and technicians. Work closely with Core Network, IT Infrastructure, and Customer Service teams to ensure smooth operations. Oversee training programs for field staff on safety, fiber handling, and customer-facing protocols. Represent the company in regulatory, municipal, and stakeholder meetings for infrastructure approvals and community issues. Corporate Affairs Management Act as primary liaison with government authorities such as PTD , YESC, MCDC, YCDC, regulators, and municipalities to obtain permits, rights-of-way and its related matters and approvals. Engage with community stakeholders and landowners to resolve issues related to infrastructure deployment. Support regulatory compliance, license obligations, and industry advocacy efforts. Build partnerships with local authorities and strategic stakeholders to facilitate network expansion. Manage crisis communication and public affairs related to network rollout.
• Develop the overall technology strategy for the company to ensure alignment with business goals. • Responsible for leading the design, development, testing, deployment, and maintenance of ISP’s Core, Distribution, Access network and Systems. • Establish the company’s technology roadmap in line with market needs and global technology trends, assist in development of the business plan and lead all aspects of its implementation. • Work with other department heads, especially Sales and Marketing to plan and advise on technologies and services to meet evolving market needs that enhance revenue. • Ensure overall network security, reliability and resilience and disaster recovery planning. • Supervise system infrastructure to ensure functionality and efficiency • Monitor KPIs and IT budgets to assess technological performance
Achieve monthly target and maintain high performance quality Maintain existing clients and expanding new business accounts by building relationship Analyze current hot business and bring opportunities for company Know client’s needs & wants to fulfill satisfaction for their requirements Handle clients complains well Manage client’s meeting [Virtual/ In Person] and can trace & chase aggressively Work with cross functional team to support & fulfill customer’s requirements Able to work under pressure Ability to multitask and adaptable
Implementing and maintaining appropriate systems for measuring necessary aspects of OSS / BSS operational management and development. Maintenance and development of existing systems. Maintaining effective documentation of existing and new systems. Systems monitoring for performance and availability. Training NOC and SOC staff on effective use of systems. Assist and contribute with the internal relevant department with the development of OSS operational strategy and performance. Service fulfilment – integration with NMS’s or Network Elements with use of scripts and API’s to activate service. Supporting User Acceptance Tests as well as any other tests performed during deployment. Provide technical guidance and mentoring to the internal relevant team. Prepare proper documents and reports related to system matters. Join required meeting and joint investigations. Ensure interworking of OSS applications to multiple network Element are connected (e.g. AAA, PTN, BSS, OSS) and all functions are working well (alarm sync, Speed Parameter data sync, configuration Management etc.) Troubleshoot system management, fault management, configuration management and performance management issues. Executing system health check & preventive maintenance task on different EMS/NMS. Fix the issue and provide suggested workaround solution. Outage handling and communication management with relevant stakeholders
We are looking for a talented Mandalay Region Head to assign and direct all work performed in the all branches of Mandalay Region and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branches operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement. Direct all operational aspects including ISP operations, customer service, human resources, administration and sales Assess local market conditions and identify current and prospective sales opportunities Develop forecasts, financial objectives and business plans Meet goals and metrics Manage budget and allocate funds appropriately Bring out the best of branch’s personnel by providing training, coaching, development and motivation Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Address customer and employee satisfaction issues promptly Network to improve the presence and reputation of the branch and company
To assist month -end and year -end close process. To prepare and assist submitting taxes and tax returns. To check and support to Accountant and Junior Accountant's financial transaction To implement and maintain financial controls and procedures.