The Head of Project Management is responsible for driving strategic growth, expanding market presence, and establishing key partnerships with existing and new partners to support the adoption and usage of MMQR, collection and other services. This role requires a comprehensive understanding of the fintech and mobile payments ecosystem, with a focus on customer acquisition, agent and merchant network development, revenue generation, and regulatory compliance Develop and implement business development strategies aligned with KBZPay’s MMQR objectives in targeted sectors. Identify and secure strategic partnerships with other financial institutions, UN and INGO agencies, MMQR merchant segments, governmental associations and FMCG leading companies. Manage the business development pipeline by identifying, tracking, and nurturing prospective opportunities from lead generation to after sales services. Implement robust evaluation processes to monitor progress, analyze conversion rates, and ensure timely follow-ups. Collaborate with cross-functional teams to allocate resources effectively and maintain a healthy pipeline that supports consistent growth targets Lead market research and analysis to identify new business opportunities, customer segments, and competitive threats. Oversee MMQR merchant network expansion, including the conversion of chain-distribution-ecosystem to KBZPay. Collaborate with internal stakeholders to drive innovation and improve service offerings based on market feedback. Monitor KPIs for business growth, customer engagement, and revenue performance. Lead negotiations and contract management with internal stakeholders, partners and service providers. Ensure adherence to existing financial regulations and support compliance initiatives. Develop training programs and capacity building initiatives own unit and other internal stakeholders
The role holder is responsible for facilitating and maintaining good relationships with banks and NBFIs. The ideal candidate is expected to help resolve operational issues with counterparties. He/She is also responsible for providing customers with adequate information about the bank’s products/services, and for retaining and cross-selling to customers. Banks Act as point of contact for establishing and maintaining business relationship with other international and domestic banking counterparties. Develop, promote and support growth of the bank business in the International circles through correspondence relationship. Manage RMA establishment, Annual Reviews, Open/Close of new/existing account Responsible for assessing an applicant's credit worthiness Prepare FI Credit Application Form and presenting to Management Credit Committee (or) Board Credit Committee Conduct periodic Counterparty Analysis and Credit Monitoring on Financial Institutions (Annually, Quarterly, etc) Liaising with internal departments to solve client’s issues and to fulfill customer’s satisfaction. Establish close relationships with counterparty banks, and maintain up-to-date with every-changing market situations Perform Ad-hoc duties assigned by Dy.Head/ BU Head.
Produce the hourly and daily position report. Monitor daily deposits balance. Ensure compliance with the regulatory requirements (e.g. reserve requirements). Analyze the impact of international markets on the performance of company products or services. Analyze complex financial information and reports to provide accurate and timely financial recommendations to management for decision-making purposes. Provide variance analysis and commentary in support of the MI Pack, incorporating notes and updates as directed. Participate financial modelling, business plan assessment and analysis on potential investment. Analyze financial data – and create financial models for decision support. Increase productivity by developing automated accounting applications; coordinating information requirements. Create the standard and ad-hoc reports, tools, and Excel dashboards including the regulatory reporting. Back up support to immediate supervisor/manager, and Other ad hoc duties as prescribed by the Senior Finance Team to assist in achieving Finance Function’s objectives.
Sales and Business Development Officer for the Mortgage Business Unit is responsible for driving the growth of the mortgage portfolio by identifying and securing new business opportunities, building and maintaining relationships with clients, and ensuring the delivery of exceptional customer service. This role involves developing and executing strategic sales plans, negotiating mortgage deals, and collaborating with internal teams to optimize the sales process. Supports Sales Manager and Deputy Head of BU in executing the Mortgage Business plans for structuring highly relevant and innovative financial solutions to deepen account adoption and to reach more customers at lower cost, in line with the overall bank’s strategy of driving nation-wide financial inclusion Build relationship with builders, real estate agencies and other business channels to increase Mortgage business Approach internal and external customers and consult the mortgage products Develops and maintains the relationship with internal branches Coordinate with internal branches to increase loan files and support them by delivering necessary guidance and trainings Sources potential customers to increase the mortgage business Achieve KPIs and targets Deals the customers through different channels (agents, builders, walk in, referral, branches etc..) Coordinate with respective internal departments to success the loan files Adapts current processes and systems, and implements new approaches to meet current as well as emerging business trends Reports to management the emerging issues and market insights. Develops and maintains understanding of products/processes and advises management, businesses and relevant third parties Actively participate in the tasks and projects which has assigned by the bank, line manager, Deputy Heads and Business Unit Head Communicates regularly with clients, and/or peers, Managers, Senior Sales Manager; Conduct market research to identify new opportunities and stay updated on industry trends.
Job Purpose Database administrators job purpose is to develop, implement, and maintain a company’s databases such as oracle and microsoft sql databases. The database admin will be tasked with implementing structured policies and procedures to ensure the integrity and security of the entire database. Responsibilities Design and implement Oracle and MSSQL databases. Install and configure server software and related products. Ensure availability and performance of database systems. Monitor database performance and recommend improvements to increase efficiency. Perform database as well as application tuning to ensure performance standards. Conduct capacity planning to accommodate growth and changes. Update, enhance and modify database as required in order to meet service levels. Establish sound recovery procedures and policies for backup. Perform user management, including role and privilege assignment. Troubleshoot and maintain databases, including regularly checking for errors. Work with internal and external teams for technical support. This role requires 24/7 on-call standby duties upon fault reported.
Working with cross-disciplinary teams including product, design, and technology and service delivery teams with a focus on the digital line of mobile wallet platforms. Assisting in the planning, creation and execution of manual tests cases, test scenarios for product/service releases, verify test cases created by other team members Developing and maintaining key UAT documentation (e.g. user stories, test cases, user manual) Reporting test project status, tracking defect, retesting fixes and doing risk assessments Building relationships with product owners to understand product release scope and advise/influence on usability concerns Ensuring products meet functional and non-functional requirements, and that they perform in a way that is both technically and functionally sound from end to end Assisting with production validation following release deployments
To coordinate with the related team for the successful release of new application version in time to meet with end-user requirements. ● Negotiate, Plan and Manage all releases across KBZPay program aligning different project plans based on priority ● Manage risks and resolve challenges that impact release scope, quality, and schedules ● Measure and monitor progress to ensure application releases are delivered on time with defined quality standards ● Manage relationships and coordinate work between different teams at different locations and act as liaison across teams to satisfy interdependencies and timelines in order to maintain the release plan ● Coordinate with different stakeholders for requirements, testing, and release calendar of necessary components ● Conduct Release Readiness Reviews, Milestone Reviews, and Business Go/No-Go reviews ● Weekly Release Reporting ● Coordinate the Go-Live activities including the execution of the deployment plans including release note preparation and checklists with project managers. ● Coordinate release content and effort based on the pending service request backlogs with UAT Team ● Continually work towards making improvements in the release process ● Manage and mitigate risks and resolve issues regarding release quality and schedule ● Facilitates launch support meetings and follow-up to achieve timeline and maintain the progress
We are seeking a motivated and detail-oriented Junior Security Analyst to support our cybersecurity team in monitoring, detecting, and responding to security incidents. This entry-level role is ideal for individuals with foundational knowledge in IT or cybersecurity who are eager to learn and grow in the field of information security. Key Responsibilites Monitor security alerts and events using SIEM and other monitoring tools. Assist in the investigation of security incidents and help document findings. Conduct initial triage and escalate alerts to senior analysts when necessary. Support vulnerability assessments and help track remediation efforts. Assist with phishing simulations, awareness training, and reporting. Maintain security documentation, logs, and compliance records. Help enforce and maintain security policies, procedures, and standards. Stay updated with emerging threats, vulnerabilities, and best practices
The role holder is responsible for supporting a cost effective, efficient and well-controlled process management framework and for introducing innovation into the processes and systems of Business to drive business results, enhance profitability and ensure the effective execution of Trade transactions. The role holder is also responsible for the development of proper documentation and collaborating with internal stakeholders to ensure adherence to required set terms and conditions required to expedite transaction operations. The role holder is also responsible for managing and overseeing export /import documentation, ensuring accurate transaction processing and compliance with regulatory and operational standards. Check and monitor all interbank transactions and decide the suitable interbank for each transaction. Support the development and frequent review of documentation for new and existing business process and drives the integration of new process with existing business processes. Designs and implements customer centric business processes in line with changing customer expectations and ensure their successful operationalization in all customer facing business systems. Handle the customers’ complaint about the outward remittance via telephone/ e-mail/ face-to-face to get customers’ satisfaction. Check and approve the accounting entries for payment transactions. Check and approve the payments in SWIFT System. Manage and review documents related to pre-and post-shipment payments. Resolving the customer’s complaints. Signing vouchers, debit advices and daily closing vouchers. Supervise and submission of report to management as required. Check and approve of daily, weekly and monthly payments report. Collect data of Trade outward transactions for all necessary reports (for other Business, CBM, Clients). Ensure daily checks and entries in the CBM Utilize, Electronic Reporting System for outward transactions. Authorize FIU Report for payment transaction daily. Report to CBM for related Trade Outward Transaction Issues.