Job Purpose: Drive regional business performance by leading execution, governance, and strategic initiatives while coordinating with cross-functional stakeholders. Implement BU & Centers Administration Plan and Administrative Control Mechanisms to ensure that office supplies, documents and general support activities are completed in accordance with the established Administrative Standards and procedures, monitor, follow-up and collaborate with the Operation Team. Coordinate with the relevant Support Functions to monitor the implementation status of the Centers’ Administrative Requirements, follow-up on Pending Cases, escalate if necessary and supervise completion within the established timelines. Review the use, maintenance and distribution of Administrative Budget, Office Assets and Office Resources in accordance with the established Policy, Budget and Control Procedures, monitor compliance with expenditure and asset management and submit necessary recommendations. Monitor and collaborate with the relevant Operation Team & Support Functions to ensure that Administrative Policies, Procedures, Documentation and Record Management are implemented in accordance with the established standards. Prepare, compile and review Center Administrative Performance Reports and present Pending Issues and Improvement Recommendations to the Lead/Head.
Responsible for Data Center Engineering Operations within a KBZ owned including risk management and mitigation, corrective and preventative maintenance. Responsible for Assisting in the design, implementation, commissioning and build out of new facilities. Key Responsibilities Can work any shift duty (24/7 operation) (including weekends and holidays) Responsible for day to day operating equipment condition of Data Center Facilities Equipment Review daily report verification for corrective and preventive works in the Data Center Manage for network rack installation and Power solution Manage well for critical engineering system maintenance and operation without failure in Data Center Familiar with Transformer, ATS, AVR, Earthing System and Building Maintenance (M&E) System. Can handle UPS / Rectifier, CRAC/CRV (cooling units), Power Distributing Units and Data Center Infrastructure Monitoring (DCIM) System. Have a knowledge of Fiber cord LAN networking Can use Microsoft Office, AutoCAD and Computer Networking Bachelor’s Degree in electrical, mechanical or related field.
As a core component of KBZ Bank Analytics center of excellence (ACE) team, this role, in technical stream, will be responsible for the design, development and delivery of data engineering solutions such as data lakes, data warehouses, data pipelines and orchestration of operational processes. Data Engineers work hand-in-hand with IT department / platform vendors / merchant systems / social media platforms. Responsibilities Data Pipeline Development: Collaborate cross-functionally to design, implement, and maintain high-performance data pipelines for diverse sources. Ensure seamless data movement, transformation, and integration to support analytics and insights. Data Models, Data Lakes, Data Warehouses and Data Marts: Develop and optimize data models aligned with business needs. Design and maintain data lakes, data warehouses, purpose-built data marts for efficient querying, reporting, and strategic decision-making across operational and analytical contexts in both on premise and cloud environments with the objective of enabling business users to be self-dependent in data extraction, scenario / hypothesis testing, opportunity formulation. Performance Optimization: Monitor, identify, and proactively address bottlenecks in data pipelines and platform components of various analytical containers in cost efficient manners. Tune queries and streamline data retrieval and transformation processes for sustained high performance. Data Quality, Security and Compliance: Implement rigorous data validation and quality checks throughout the pipeline. Collaborate internally to ensure data privacy, security, and adherence to industry regulations and standards. Govern access control of data analytics platform / reports / dashboards / analytical throughput while conforming to information security guidelines. Collaboration and Documentation: Engage closely with Power User group, BI Team, data science teams to comprehend data requirements and support their analytics endeavors by enabling their data and platform needs either through available data streams or exploring external data streams (through system analysis). Document data flows, processes, and guides to foster effective communication and knowledge sharing. Monitoring & Alerting: Daily monitoring to track pipeline issue, performance, resource utilization, and data flow health. In-time resolving the critical data pipeline issue and informing related parties
The Research Interviewer _ Mandalay is responsible for supporting research fieldwork and operations, participating in training and coaching interviewers, ensuring that fieldwork quotas are met in a timely manner, and reporting the field operation and ground situation to the research team lead. Conduct interviews with KBZ and non-KBZ customers using various methods, including face-to-face, online, and telephone, Fulfill the daily, weekly, and monthly fieldwork quotas assigned by the operations team leader, Record data in the tracking spreadsheet to monitor quota completion for ongoing projects, Report operational status and ground conditions to the team leader, Attend weekly, monthly, and ad hoc meetings organized by the research team. Complete the daily, weekly, and monthly quota of fieldwork assigned by the research team lead Report the field operations and ground situation to the research team lead,
The role is responsible for overseeing and optimizing the Bank’s Learning Management System (LMS) operations to ensure smooth digital learning delivery, effective learner engagement, and reliable system functionality. The role manages LMS administration, configuration, course enrollment, assessments, certifications, reporting, and user support while driving continuous improvement to deliver user-friendly, high-quality digital learning experiences aligned with organizational learning objectives and business needs. It also collaborates with stakeholders and vendors to enhance learning effectiveness and overall platform performance. Job Description LMS Strategy & Continuous Improvement Support the development and implementation of LMS strategies aligned with organizational learning goals and digital learning initiatives Identify opportunities to enhance LMS functionality, learner experience, and digital learning effectiveness Recommend process improvements, system enhancements, and new LMS features based on user feedback and learning data LMS Management & Administration Manage end-to-end LMS administration including course creation, content upload, learning configuration, learner enrollment, assessments, certifications, reporting, and user support Configure and maintain learning paths, courses, assessments, certifications, and user access within the LMS Ensure accurate learner enrollment, completion tracking, and maintenance of training records and learning data integrity Monitor LMS functionality, usability, and overall learner experience to ensure smooth digital learning delivery Support system testing, enhancements, updates, and resolution of LMS-related issues in coordination with relevant stakeholders Learner Experience & Support Provide LMS guidance and support to learners, trainers, and stakeholders Ensure timely resolution of LMS-related inquiries and technical issues Promote effective learner engagement and digital learning participation Support onboarding and orientation for LMS users Reporting & Analytics Generate LMS reports, dashboards, and learning analytics Monitor learner participation, completion rates, and training compliance Analyze learning data and recommend improvement opportunities Maintain accurate training records and reporting documentation Stakeholder Coordination Coordinate with HR, trainers, IT teams, and vendors regarding LMS requirements and improvements Support implementation of digital learning initiatives and projects Ensure LMS activities align with organizational policies and learning standards Quality & Continuous Improvement Monitor LMS processes to ensure quality and operational efficiency Recommend enhancements to improve learner experience and digital learning effectiveness Support continuous improvement initiatives for learning technologies and systems Other duties assigned by the line manager
The role is responsible for supporting the development and production of digital learning media content through video editing, multimedia content preparation, filming support, and media coordination activities for learning and training programs. The role supports the delivery of engaging and high-quality learning media content aligned with organizational learning and branding standards.. Job Description Learning Media Production Edit learning videos, training recordings, and multimedia content for digital learning programs Support post-production activities including video formatting, audio adjustment, subtitle insertion, and media enhancement Prepare digital learning media content for classroom, virtual, and hybrid learning activities Media Content Management Organize and maintain learning media files and digital assets Support content uploading, formatting, and storage management Ensure learning media materials follow branding and quality standards Filming & Multimedia Support Support filming activities for training programs, learning events, interviews, and campaigns Assist in preparing cameras, lighting, audio, and multimedia equipment Support setup and coordination for media production activities Media Equipment & Inventory Support Support monitoring and tracking of media production equipment Assist in maintaining operational readiness of multimedia devices and equipment Other duties assigned by the line manager
The Product Manager will be responsible for developing, managing, and optimizing mortgage products to meet customer needs and support the bank’s strategic goals. The role involves overseeing the entire product lifecycle, from market research and product design to launch and continuous improvement. The Product Manager will work closely with cross-functional teams, including Sales, Risk, and Marketing, to ensure product success and alignment with business objectives. Key Responsibilities: Product Development & Management: Lead the development and management of the mortgage product portfolio, ensuring products meet market demand and are competitive. Design new mortgage products and services based on customer insights, market research, and competitor analysis. Continuously improve and innovate mortgage products to increase customer satisfaction and enhance the bank’s competitive position. Product Lifecycle Management: Oversee the end-to-end product lifecycle, from initial concept and development to launch, monitoring, and iteration. Ensure compliance with regulatory requirements and internal policies throughout the product lifecycle. Monitor product performance and adjust strategies based on data, feedback, and changing market conditions. Cross-Functional Collaboration: Collaborate with internal teams, including Sales, Marketing, Risk, Credit, and IT, to ensure seamless product delivery and execution. Work with Marketing to create effective product positioning, marketing campaigns, and communication strategies. Coordinate with the Operations and Credit Risk teams to streamline product processes and ensure operational efficiency. Market Research & Strategy: Conduct thorough market research and competitor analysis to identify trends, gaps, and opportunities in the mortgage market. Analyze customer needs, behaviors, and feedback to ensure products meet their requirements. Develop and execute long-term product strategies aligned with the bank’s business goals. Product Performance & Reporting: Track and analyze product performance metrics, including customer adoption, profitability, and market share. Provide regular updates and insights to the Head of Business Development on product performance, customer feedback, and market trends. Use data and insights to make informed decisions on product enhancements, pricing, and new opportunities.
ခွင့်ပြုပြီးသော ချေးငွေဖိုင်များနှင့်ပတ်သက်၍ လစဉ်ချေးငွေပေးသွင်းမှု၊ (၆)လတစ်ကြိမ် Property များအားသွားရောက်စစ်ဆေးထားရှိမှု ၊နှစ်စဉ် မီးအာမခံများကျခံထားခြင်းအခြေအနေများ/ Pro-note Update လက်မှတ်ရေးထိုးထားရှိမှုအခြေအနေများ နှင့် အမည်ပြောင်းလုပ်ငန်းစဉ် ဆောင်ရွက်ရမည့်ကိစ္စရပ်များအား ဘဏ်ခွ များမှဆောင်ရွက်ထားရှိမှုရှိ/မရှိ များအား စစ်ဆေးအတည်ပြု၍ Reporting Manager ထံသို့တင်ပြရန်နှင့် မိမိ Team တွင်လိုအပ်သည့်နေရာများတွင် ကူညီဆောင်ရွက်ပေးရမည်။ လစဉ်ကြေးပေးသွင်းမှု အခြေအနေအား စောင့်ကြည့်၍ ဘဏ်ခွဲအလိုက်စာရင်းပြုစုခြင်း (၆)လတစ်ကြိမ် Property များအား သွားရောက်စစ်ဆေးထားရှိမှု အခြေအနေများအား ဘဏ်ခွဲများမှဖြည့်စွက်ထားသည့် စာရင်းများအား စစ်ဆေး၍ ဖြည့်စွက်ရန်လိုအပ်သော ဘဏ်ခွဲစာရင်းများပြုစု၍ မိမိအထက် အရာရှိထံတင်ပြ၍ ဘဏ်ခွဲများနှင့် ဆက်သွယ် ဆောင်ရွက်ခြင်း။ ချေးငွေထုတ်ချေးပြီး တစ်နှစ်ပြည့်သော Customer List များအား ဘဏ်ခွဲအလိုက် စာရင်းပြုစု၍ မီးအာမခံ/ အသက်အာမခံများ သက်တမ်းတိုး ဆောင်ရွက်ရန်နှင့် Pro-note Update များလက်မှတ်ရေးထိုးရန် ဘဏ်ခွဲများသို့စာရင်းပေးပို့၍ ဘဏ်ခွဲများမှ ဆောင်ရွက်ထားရှိမှုအခြေအနေများအား ပြန်လည်စစ်ဆေးခြင်း။ ချေးငွေတစ်စိတ်တစ်ပိုင်းပေးဆပ်ပြီးသော Customer များအား သက်ဆိုင်ရာဘဏ်ခွဲများမှ Update Pro-note များရေးထိုးထားမှုရှိ/မရှိ စစ်ဆေး၍ စာရင်းပြုစုခြင်း။ ချေးငွေစတင်ယူပြီး (၆)လအတွင်း အမည်ပြောင်း(ဂရန်/Owner Book) လုပ်ငန်းစဉ် ဆောင်ရွက်ထားရှိမှုမရှိသော ဘဏ်ခွဲစာရင်းများပြုစု၍ သက်ဆိုင်ရာဘဏ်ခွဲ/Customer များထံသို့ဆက်သွယ်၍ လုပ်ငန်းစဉ်များ ရှင်းလင်းပြောကြားဆောင်ရွက်ခြင်း။ လိုအပ်ပါက သက်ဆိုင်ရာ အစိုးရရုံးဌာနများသို့ စာချုပ်စာတမ်းများ လိုက်လံပြသခြင်းများ ဆောင်ရွက်ခြင်း။ ထူးခြားဖြစ်စဉ်ရှိပါက သက်ဆိုင်ရာ Reporting Manager ထံသို့ အစီရင်ခံတင်ပြခြင်း။
Provide technical and operational support for classroom, virtual, and hybrid learning activities, while supporting day-to-day LMS operations to ensure seamless learning delivery, effective use of learning technologies, and accurate learning administration. Technology & Learning Delivery Support (Live Session Support) Provide technical support for classroom, virtual, and hybrid learning activities. Prepare, set up, test, operate, and maintain training equipment and digital tools, including laptops, projectors, displays, audio systems, cameras, microphones, webinar equipment, and other digital learning technologies. Provide technical support to trainers and facilitators before, during, and after learning sessions to ensure smooth learning delivery. Monitor technical issues during learning sessions, perform first-level troubleshooting, and escalate unresolved issues to the relevant support teams. Ensure training equipment and digital tools are tested, functional, and ready before each learning session. LMS Operational Support Support day-to-day LMS operational activities, including learner enrollment, course assignment, learning event setup, and user support. Upload and maintain learning materials, course information, and digital learning resources in the LMS. Verify learner completion records and support the accuracy and integrity of learning data. Assist in generating routine LMS operational reports and supporting documentation. Perform basic LMS administration tasks and escalate system-related issues to the supervisor or relevant stakeholders. Support user onboarding and provide basic guidance on LMS usage. Computer Room & Digital Environment Support (Environment Readiness) Maintain computer training rooms and digital learning environments. Conduct routine inspections of computers, projectors, audio-visual equipment, and internet connectivity. Ensure training equipment is tested, functional, and ready before scheduled learning activities. Coordinate equipment maintenance and advanced technical support with related IT team. Report equipment or digital environment issues to the supervisor. Equipment & Asset Managemen t Maintain inventory records of training equipment, digital devices, and technology assets. Monitor the availability, condition, and utilization of equipment. Coordinate equipment maintenance, repair, and replacement to ensure operational readiness. Ensure proper storage, issuance, return, and tracking of technology assets. Conduct periodic inventory checks and report discrepancies to the supervisor. Operational Coordination Coordinate technical preparations before learning activities. Coordinate with trainers, HR, IT, vendors, and relevant stakeholders to support technical and LMS operational requirements. Report technical issues related to training equipment, digital tools, or LMS operations to the supervisor and support timely resolution. Maintain technical support records, equipment checklists, and LMS operational documentation. Support continuous improvement initiatives related to technology support services and LMS operations. Other duties assigned by the line manager