Job Purpose The role holder is responsible for operation technical support, testing for new release/fix and project, Troubleshooting the issue and reporting. Key Responsibilities Performing to simulate the issues and testing to issue cases in UAT and Pre-Production environment before deployment to release in Production. Troubleshooting the issue and fixing related card network systems Troubleshooting (Visa,MasterCard,MPU,CUP,JCB) Network Connection Issue Providing necessary data and log to check the issues for vendors and deploy the release to fix the issues in Production Providing workaround solution for issue to smooth daily operation Develop technical documentation including user manuals, procedure documents and design documents Providing technical expertise to internal departments on payment-relatedLiaise with external vendors regarding payment systems issues Preparing the test cases related Issuing and Acquiring New Product and Changes Running the new projects related with Payment systems Network migration support for (Visa, MasterCard, MPU, CUP, and JCB) EMV Certifications for (MasterCard, Visa, UPI and JCB) PCI-DSS compliance for POS terminals Testing the patches for new requirements and fix of POS Devices Managing the tickets in Vendor’s JIRA Managing and Generation HSM Keys for POS/ATM Testing for new patches related Compliance of Issuing and Acquiring - card schemes (Visa, MasterCard, MPU, CUP, ,JCB) Support the UAT testing to eCom Merchants Support the UAT testing for new product and changes of i/mBanking, ISS and ACQ Supporting for Daily Operation Functions , Settlement and Reconciliation Provide the production support. If required, out-of-office hour support is needed.
Job Purpose We are seeking a highly skilled System Engineer to join our infrastructure team. You will be responsible for the design, implementation, and maintenance of our core enterprise environments. The ideal candidate is a technical expert in Active Directory, MECM (SCCM), and VMware vSphere, capable of ensuring high availability, security, and seamless operations across our physical and virtual estates. Key Responsibilities 1. Active Directory (AD) Administration Manage and maintain multi-site AD DS, including Group Policy (GPO) design, DNS, and DHCP. Oversee Identity and Access Management (IAM), ensuring proper OU structures and security group hygiene. Perform regular health checks, forest/domain functional upgrades, and AD backup/recovery procedures. Monitor security logs and implement hardening measures (e.g., Tiered Administration models). 2. SCCM / MECM Administration & Operations Manage the full lifecycle of Microsoft Configuration Manager (SCCM), including site server health and client health. Patch Management: Design and execute automated patching schedules for workstations and servers (ADR). Application Packaging: Create, test, and deploy software packages and task sequences for OS Deployment (OSD). Generate compliance reports and troubleshoot deployment failures at scale. 3. VMware Virtualization Support Administer and scale the VMware vSphere environment (ESXi and vCenter). Manage compute resources, storage clusters (vSAN/NFS), and virtual networking (vSwitch/NSX). Optimize VM performance and perform migrations (vMotion/Storage vMotion). Ensure disaster recovery readiness using tools like Site Recovery Manager (SRM) or Veeam.
Job Purpose The BI Analyst will be a key member of the Analytics Center of Excellence, the role holder is accountable for working in business intelligence tasks as an individual contributor and responsible for delivering actionable insights, building robust BI solutions, and ensuring data-driven decision-making across the organization. This role requires strong expertise in SQL, Power BI, Excel, and data integration, with the ability to translate complex datasets into clear and meaningful business insights. Key Responsibilities 1. Data Analysis & Insights Analyze large, complex datasets to identify trends, patterns, and opportunities. Provide timely and accurate insights to support business units and senior management. Build dashboards, reports, and KPIs in Power BI and Excel to monitor business performance. 2. BI Solution Development Design, develop, and maintain interactive reports and data models in Power BI. Optimize SQL queries, stored procedures, and views for performance and scalability. Collaborate with cross-functional teams to translate business requirements into BI solutions. 3. Data Integration & Management Integrate and validate data from multiple sources (databases, flat files, etc.). Ensure data quality, consistency, and accuracy across BI platforms. Work closely with Data Engineering and IT teams on ETL/ELT processes. 4. Governance & Standards Adhere to Analytics CoE best practices and governance frameworks. Contribute to establishing standard KPIs, definitions, and reporting templates. Support self-service BI initiatives and promote data literacy across business units.
The Legal Section Head will work on documents including policies, procedures, project documents, contracts and agreements, terms and conditions to ensure the bank’s full legal rights. Prepare reports needed by Head of Legal and Head of the Function Oversee the work produced by Senior Legal Officer and the teams Drafting/updating of Terms and Conditions/Forms of the bank Reviewing the agreements before executing the agreements Analyze on Myanmar laws, regulations and procedures while coordinating with the associated departments Maintain the contracts data Oversee and advise criminal and criminal cases of the bank Take charge in litigations related to loans and NPL cases of the bank Review and confirm loans/NPL files for litigation Conduct Due Diligence on loans/NPL files at relevant government offices Manage the bank’s litigation lawyer panel, including lawyer fees and court fees. Respond in a timely manner when advice seeked by Functions/Vcs of the bank.
The Marketing Business Partner will be responsible for managing Marketing activities for the different banking business units (called Value Centres) and/or KBZPay assigned to them. They will be the single point of contact for the relevant Product Team, and will be the interface between the Marketing Team and the Business for their assigned business units. They will propose, manage and report on marketing activities executed to drive the business objectives of the bank brand and products. Job Description The Marketing Business Partner will support the Senior Marketing Business Partner and the KBZ Bank Head of MarComms and Deputy Head of MarComms to deliver all marketing activities required to meet the strategic objectives of KBZ Bank. Understand the objectives of the business units and propose relevant marketing activities to achieve these objectives. Turn business objectives into marketing and creative briefs for the internal creative team to deliver materials. Act as the key liaison between the Marketing team and the business; able to respond both proactively and reactively to the needs of the business. Present marketing ideas and activities to senior stakeholders within the bank. Recommend both digital and traditional marketing solutions to meet the needs of the business units. Hold regular calls and meetings with the business units to ensure the Marketing Business Partner is always up to date on the activities of their assigned business units. Act as brand guardian reviewing all branded communications materials for KBZ Bank to ensure consistency and adherence to brand guidelines.
The Social Impact Communications Manager is responsible for driving strategic communication efforts for socially impactful activities within the organization. This role involves developing and implementing communication strategies related to gender equality, ESG (Environmental, Social, and Governance), sustainability, PWD (Persons with Disabilities), internal campaigns, CSR (Corporate Social Responsibility) projects, international awards, and stakeholder management. The Social Impact Communications Manager works closely with cross-functional teams to ensure effective communication and engagement with stakeholders, internally and externally, to advance the organization's social impact objectives. The manager will also manage contact information and engagement with stakeholders in both local and international communities including but not limited to Embassies, Chambers of commerce, and INGOs. Job Description Develop and execute strategic communications and stakeholder engagement plans aligned with the bank’s social purpose and sustainability goals Integrate social impact and ESG priorities into business strategy in collaboration with senior management Create and manage stakeholder mapping, partnerships, and engagement with key groups (e.g., NGOs, embassies, chambers, media, KOLs) Build and maintain strong relationships, and lead stakeholder interactions and messaging related to Social Impact Communication. Develop and deliver compelling content across different channels ensuring consistent messaging Identify and drive ESG, sustainability, and community initiatives, including reporting and impact opportunities Use research, insights, and data to inform strategy and measure impact Lead cross-functional coordination to ensure alignment across teams and initiatives Drive employee engagement and awareness programs to foster a culture of social responsibility Track, report, and maintain stakeholder engagement records and databases for effective coordination and reporting
He/ she will report to the Creative Manager. He or she will be creating visual designs for KBZ Bank and KBZPay Campaigns and Marketing Materials. The primary responsibility of a design specialist is to assist the senior designers and creative team in creating visual designs for various mediums including digital, print, and other media. Skills and Responsibilities ● Assist senior designers and the creative team in creating visual designs. ● Support the team in the creation of visual concepts, graphics, and layouts for marketing materials, advertisements, social media, and other communication needs. ● Collaborate with other members of the creative team to develop concepts and design solutions that meet project objectives. ● Ensure all designs are visually compelling and consistent with brand guidelines. ● Manage multiple projects and deadlines simultaneously while maintaining quality and accuracy. ● Stay up to date with design trends, software, and industry developments. ● Attend team meetings and contribute creative ideas and suggestions.
The role holder will be responsible for the smooth execution of daily FX products (Spot, Forward, Swap) with customers and interbank counter parties within allocated with a view to address the asset/liabilities needs and form part of the Treasury Ambassador program while also supporting senior FX sales with projects and other duties. This role holder requires a strong understanding of financial markets, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment. The role holder involves researching and qualifying potential clients, cold-calling, and building relationships with clients to understand their FX needs ▪ Supervise in daily FX Sales / Trading with customers and interbank transactions in timely manner • Perform prospects, conduct daily sales calls, develop and maintain relationship with prospective and existing clients for Treasury products and services • Actively follow up with counterparts in Branches/ SMEs/ Wholesale Banking units on FX related client requirements • Monitor and keep track of FX products and marketing initiative of competitor banks in the market • Identify and qualify potential clients, cold-calling, and pitching products and services • Maintain a professional service and high profile so as to enhance the reputation of the bank • Engage trades consistent with investment strategy, portfolio’s objectives, and compliance constraints and manage liquidity to ensure funding needs are met • Check internal reports and Central Bank reports daily Supervise in daily FX Sales / Trading with customers and interbank transactions in timely manner • Perform prospects, conduct daily sales calls, develop and maintain relationship with prospective and existing clients for Treasury products and services • Actively follow up with counterparts in Branches/ SMEs/ Wholesale Banking units on FX related client requirements • Monitor and keep track of FX products and marketing initiative of competitor banks in the market • Identify and qualify potential clients, cold-calling, and pitching products and services • Maintain a professional service and high profile so as to enhance the reputation of the bank • Engage trades consistent with investment strategy, portfolio’s objectives, and compliance constraints and manage liquidity to ensure funding needs are met • Check internal reports and Central Bank reports daily
The Learning Solutions Associate is responsible for designing, developing, and implementing effective training programs aligned with organizational needs. This role involves creating training frameworks, facilitating learning initiatives, and collaborating with stakeholders to enhance employee development. He/she will also oversee e-learning content development, ensure program handover for BAU (Business As Usual) training, and analyse organizational training needs to recommend improvements. Develop and initiatives training programs according to the organizational needs Prepare training master plan, Learning calendar, L&D initiative tour, program process and framework Deliver and facilitate the training or learning program and TOT to training delivery team Handover to training program team for BAU Training Perform e-learning content development, plan and user engagement activities Assist the HOD and to ensure all programs are aligned with the organizational needs Assist to develop policies, guidelines and form & formats Communicate the internal and external stakeholders/vendor regarding to new training programs and development plans Suggest the training programs or development plans according to the feedbacks from the internal stakeholders Analyze the current situation of the organization by observing the branches, business units and functions Collaborate with team to achieve objectives Prepare to Learning status and presentation Facilitate the training programs as a learning partner Other duties and responsibilities assigned by management