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KBZMS

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Our Vision " To improve the quality of life in Myanmar by providing the right insurance solutions for everyone. " Our Core Values " KBZMS is guided by a belief and a culture that runs throughout the entire organization: being good to people and doing the right thing. That is why we are driven by our three values – Metta, Thet Ti, Virya – loving kindness, perseverance, and courage. " Our Commitment Our dedication to ensuring the sustainability and efficiency of our operations from the ground up is demonstrated through: Delivering top-tier insurance services to fulfill our customers' needs. Continually striving to provide quick and efficient solutions for various claim processes. Timely management of specific insurance policies and endorsements. Upholding the ethical standards and integrity that align with our society's reputation. In order to meet the insurance requirements of our insurance buyers and business partners, we use our extensive knowledge, experience and innovative insurance methods to for the benefit of our customers. * Our People KBZMS conducts its business through eighteen operating divisions: Yangon, Mandalay, Taungyi, Mawlamyine, Monywa, Magwe, Pathein, Lashio, Nay Pyi Taw, Myeik, Myintkyinar, Bago, Meikhtilar, Pyay, Pakokku, Sittwe, Myingyan and Kalay. Each division is managed by talented underwriters and staffed by skilled pricing professionals, claims professionals, auditors, and energetic sales staff, all with local expertise and the technical resources to assess and underwrite risk. We offer products with the capacity to listen, understand the need and design the appropriate solution for our business partners. Our diverse platform and strong capitalization provide a stable market to our business partners across all lines of business.
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About
Jobs 4
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Submit General Applications

If you haven't found a suitable job, submit a General Application and recruiters at this company will keep your CV for future review!

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Finance BP
KBZMS
Yangon
Finance, Accounting, Audit
Intern (KBZMS GROW PROGRAM) - 6 months
KBZMS
Yangon
HR, Training and Recruitment
Call Center Associate
KBZMS
Yangon
Customer Service, Support
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Gallery
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About KBZMS

Employer Details

  • Type: Direct Employer
  • Industry: Banking/ Insurance/ Microfinance
  • No. Employees: 501 to 1000

Address

No.53, Ground Floor, Strand Square, Strand road, Pabedan Township,Yangon.,Yangon, Myanmar

Company Vision and Mission

Our Vision

" To improve the quality of life in Myanmar by providing the right insurance solutions for everyone. "

Our Core Values

" KBZMS is guided by a belief and a culture that runs throughout the entire organization: being good to people and doing the right thing. That is why we are driven by our three values – Metta, Thet Ti, Virya – loving kindness, perseverance, and courage. "

Our Commitment

Our dedication to ensuring the sustainability and efficiency of our operations from the ground up is demonstrated through:

Delivering top-tier insurance services to fulfill our customers' needs.

Continually striving to provide quick and efficient solutions for various claim processes.

Timely management of specific insurance policies and endorsements.

Upholding the ethical standards and integrity that align with our society's reputation.

In order to meet the insurance requirements of our insurance buyers and business partners, we use our extensive knowledge, experience and innovative insurance methods to for the benefit of our customers.

* Our People
KBZMS conducts its business through eighteen operating divisions: Yangon, Mandalay, Taungyi, Mawlamyine, Monywa, Magwe, Pathein, Lashio, Nay Pyi Taw, Myeik, Myintkyinar, Bago, Meikhtilar, Pyay, Pakokku, Sittwe, Myingyan and Kalay. Each division is managed by talented underwriters and staffed by skilled pricing professionals, claims professionals, auditors, and energetic sales staff, all with local expertise and the technical resources to assess and underwrite risk. We offer products with the capacity to listen, understand the need and design the appropriate solution for our business partners. Our diverse platform and strong capitalization provide a stable market to our business partners across all lines of business.

What we do

KBZMS General Insurance Co., Ltd was established as Myanmar's first officially licensed insurance company under the name of IKBZ in September 2012, with license number 001.

After forming a joint venture with the Japanese insurance company Mitsui Sumitomo Insurance Group (MSIG) in November 2019, IKBZ continued to operate under the new name KBZMS.

KBZMS operates out of 23 branch offices in 21 cities: Yangon, Mandalay, Naypyitaw, Taunggyi, Pyay, Pathein, Sittwe, Magway, Meiktila, Pakkoku, Monwya, Kalay, Myitkyinar, Lashio, Bago, Mawlamyine, Myeik, Myingyan, Tachileik, Hinthada & Taungoo.

In October 1st, 2020, KBZMS expanded its Commercial Lines product portfolio to provide coverage in industrial-related risks, construction, and electrical hazards.

Our products cover the full range of individuals' and organizations' general insurance needs including fire insurance, motor insurance, marine cargo insurance, personal accident insurance, health insurance, and as well as Commercial Lines, covering Industrial All Risk, Construction All Risk/Erection All Risk and Bailee’s Liability Insurance products.

KBZMS aims to conduct operations and Corporate Governance with the best international standards with the help of highly qualified staff and Professional Agents.

Internationally recognized as one of the best general insurance companies for many years, KBZMS strives to improve the quality of life for the people of Myanmar by providing the right insurance solutions for all.

KBZMS provides insurance services shown below:

Fire Insurance

Home Protect Insurance

Motor Insurance

Personal Accident Insurance

Travel Insurance (Local/Oversea)

Health Insurance

Marine Hull Insurance

Marine Cargo Insurance

Bailee’s Liability Insurance

Industrial All Risk Insurance

Contractors’ All Risk/Erection All Risk Insurance

Why you should join us

As a premier insurance company in Myanmar, KBZMS holds METTA (Loving Kindness) dear in every aspect. We uphold diversity and inclusion, offering equal opportunities to all qualified applicants irrespective of race, ethnicity, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other protected characteristic, as mandated by applicable law.

Our workplace and culture

“With Metta, Thet Ti, Virya – loving kindness, perseverance, and courage, discover your future at KBZMS!”
Testimonials

Mr. Shwe La Min

Sales and Special Travel

“While working with travel insurance & sales team, I' m very delighted with the team’s dynamics. I'm proud to be an KBZMS member. I think it's the best choice for my career development. So, my ambition is to become a professional sales and contributes to the growth of KBZMS insurance and development of insurance industry in Myanmar.”

Mr. Takuya Tsuji

Commercial Department

"After 22 years of staying in Myanmar, I got the great opportunity to work in KBZMS under fast growing Insurance industry with huge potential around. With our KBZMS's core value of Metta, Thet Ti and Virya, I am very much excited to develop my skills and professional career through the teamwork and under the strong and solid management"

Submit General Applications

If you haven't found a suitable job, submit a General Application and recruiters at this company will keep your CV for future review!

Submit General Applications

If you haven't found a suitable job, submit a General Application and recruiters at this company will keep your CV for future review!

All KBZMS Jobs
To provide financial analysis, insights, and recommendations to support business decisions. Partner with business units to monitor performance, budgets, and cost efficiency. Prepare and review forecasts, variance analysis, and management reports. Identify financial risks, opportunities, and improvement areas across operations. Support strategic planning, business initiatives, and cross-functional collaboration. Collaborate with stakeholders to ensure timely, accurate, and meaningful financial information is provided for decision-making.
1 week ago
KBZMS GROW Program – Internship Opportunities 2026 Kickstart your career with the KBZMS GROW Program — a structured internship designed to develop future professionals through real-world experience, mentorship, and hands-on learning. This is more than an internship. It’s your first step into building a meaningful career. Program Detail Period - May - Oct (6 months) Type - Paid Internship 🔍 Available Internship Tracks Sales Intern Gain frontline exposure to business growth. Support lead tracking, proposals, and client follow-ups Assist in sales reporting and pipeline management Learn customer engagement and sales performance tracking Operations Intern Understand how the business runs behind the scenes. Assist in daily operations and process documentation Support cross-department coordination Experience real operational workflows through onsite exposure IT Intern Build your foundation in corporate technology. Support system troubleshooting and user assistance Assist in data management and IT documentation Learn system workflows and IT security basics Finance Intern Step into the world of numbers and control. Assist in data entry, reconciliation, and reporting Support expense tracking and documentation Learn budgeting and financial processes Legal / Audit / Risk Intern Explore governance and compliance. Support document review and compliance checks Assist in audit documentation and tracking Learn risk management and internal control frameworks Corporate Planning Intern Work on strategy and business direction. Support data analysis and report preparation Assist in tracking strategic initiatives Gain exposure to performance management HR Intern Be part of building people and culture. Support recruitment, onboarding, and employee records Assist in training and HR coordination Learn HR operations and employee lifecycle management Marketing Intern Shape how the brand connects with people. Support content creation and campaigns Assist in social media and market research Learn branding and marketing performance tracking Who Should Apply Final-year students or fresh graduates Strong learning mindset and curiosity Good communication and teamwork skills Passion to explore the insurance and corporate industry What You’ll Gain Real work experience with meaningful responsibilities Structured learning and mentorship Exposure to the insurance industry Professional mindset and workplace readiness Potential opportunity for full-time employment
02 Apr 2026
Customer Support & Issue Resolution:   Respond to customer inquiries and resolve issues efficiently on first contact (First Call Resolution).  Provide accurate information on products and services.  Follow company guidelines for handling complaints, issues, and escalation procedures.  Service Level Adherence:   Answer calls within the service level goal (within 10 seconds).  Ensure minimal call abandonment and handle calls in an efficient manner. Quality Assurance Compliance:   Adhere to the scripts, guidelines, and compliance protocols provided by the company.  Maintain a professional tone and demeanor during calls.  Meet or exceed QA scores and compliance metrics. Sales (Cross-sell & upsell):   Identify sales opportunities for cross-sell and upsell based on customer needs.  Promote complementary insurance products and services during customer interactions.  Meet sales targets for cross-sell and upsell. Follow-up claims call:   Ensure timely follow-up on insurance claims, providing status updates within the agreed TAT (72 hours).  Update customer records with accurate and timely claims information.  Net Promoter Score (NPS):   Strive to maintain high customer satisfaction through effective communication and issue resolution.  Participate in post-call surveys to gather feedback and identify areas for improvement. Productivity:   Maintain a high level of productivity by handling a significant volume of calls (Inbound, Outbound and Social Media Chat and Comment) while maintaining quality.  Ensure that calls are efficiently managed, balancing talk time and after-call work
24 Mar 2026
Focus on non-branch-based GI sales to the customers of our bank partners, primarily SMEs initially from leads from the bank branches. The role will have different responsibilities and levels of seniority based on the overall BIS channel sales structure. BIS can move to Senior BIS, BSM, and RSM based on experience and the size of the channel in each partner – to cover all segments of the Bank customer base Will cover several branches of the bank partner (between 5 and 8 depending on geographic location). Will be part of a sales team and report to a Business Sales Manager (BSM). The role is different to a normal bank relationship role, in that it will be expected that it includes expanding reach beyond the bank – leading to a more prominent hunter role than a traditional branch farmer and support role.
23 Mar 2026
KBZMS Awards
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