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Our Vision " To improve the quality of life in Myanmar by providing the right insurance solutions for everyone. " Our Core Values " KBZMS is guided by a belief and a culture that runs throughout the entire organization: being good to people and doing the right thing. That is why we are driven by our three values – Metta, Thet Ti, Virya – loving kindness, perseverance, and courage. " Our Commitment Our dedication to ensuring the sustainability and efficiency of our operations from the ground up is demonstrated through: Delivering top-tier insurance services to fulfill our customers' needs. Continually striving to provide quick and efficient solutions for various claim processes. Timely management of specific insurance policies and endorsements. Upholding the ethical standards and integrity that align with our society's reputation. In order to meet the insurance requirements of our insurance buyers and business partners, we use our extensive knowledge, experience and innovative insurance methods to for the benefit of our customers. * Our People KBZMS conducts its business through eighteen operating divisions: Yangon, Mandalay, Taungyi, Mawlamyine, Monywa, Magwe, Pathein, Lashio, Nay Pyi Taw, Myeik, Myintkyinar, Bago, Meikhtilar, Pyay, Pakokku, Sittwe, Myingyan and Kalay. Each division is managed by talented underwriters and staffed by skilled pricing professionals, claims professionals, auditors, and energetic sales staff, all with local expertise and the technical resources to assess and underwrite risk. We offer products with the capacity to listen, understand the need and design the appropriate solution for our business partners. Our diverse platform and strong capitalization provide a stable market to our business partners across all lines of business.
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About KBZMS

Employer Details

  • Type: Direct Employer
  • Industry: Banking/ Insurance/ Microfinance
  • No. Employees: 501 to 1000

Address

No.53, Ground Floor, Strand Square, Strand road, Pabedan Township,Yangon.,Yangon, Myanmar

Company vision and mission

Our Vision

" To improve the quality of life in Myanmar by providing the right insurance solutions for everyone. "

Our Core Values

" KBZMS is guided by a belief and a culture that runs throughout the entire organization: being good to people and doing the right thing. That is why we are driven by our three values – Metta, Thet Ti, Virya – loving kindness, perseverance, and courage. "

Our Commitment

Our dedication to ensuring the sustainability and efficiency of our operations from the ground up is demonstrated through:

Delivering top-tier insurance services to fulfill our customers' needs.

Continually striving to provide quick and efficient solutions for various claim processes.

Timely management of specific insurance policies and endorsements.

Upholding the ethical standards and integrity that align with our society's reputation.

In order to meet the insurance requirements of our insurance buyers and business partners, we use our extensive knowledge, experience and innovative insurance methods to for the benefit of our customers.

* Our People
KBZMS conducts its business through eighteen operating divisions: Yangon, Mandalay, Taungyi, Mawlamyine, Monywa, Magwe, Pathein, Lashio, Nay Pyi Taw, Myeik, Myintkyinar, Bago, Meikhtilar, Pyay, Pakokku, Sittwe, Myingyan and Kalay. Each division is managed by talented underwriters and staffed by skilled pricing professionals, claims professionals, auditors, and energetic sales staff, all with local expertise and the technical resources to assess and underwrite risk. We offer products with the capacity to listen, understand the need and design the appropriate solution for our business partners. Our diverse platform and strong capitalization provide a stable market to our business partners across all lines of business.

What we do

KBZMS General Insurance Co., Ltd was established as Myanmar's first officially licensed insurance company under the name of IKBZ in September 2012, with license number 001.

After forming a joint venture with the Japanese insurance company Mitsui Sumitomo Insurance Group (MSIG) in November 2019, IKBZ continued to operate under the new name KBZMS.

KBZMS operates out of 23 branch offices in 21 cities: Yangon, Mandalay, Naypyitaw, Taunggyi, Pyay, Pathein, Sittwe, Magway, Meiktila, Pakkoku, Monwya, Kalay, Myitkyinar, Lashio, Bago, Mawlamyine, Myeik, Myingyan, Tachileik, Hinthada & Taungoo.

In October 1st, 2020, KBZMS expanded its Commercial Lines product portfolio to provide coverage in industrial-related risks, construction, and electrical hazards.

Our products cover the full range of individuals' and organizations' general insurance needs including fire insurance, motor insurance, marine cargo insurance, personal accident insurance, health insurance, and as well as Commercial Lines, covering Industrial All Risk, Construction All Risk/Erection All Risk and Bailee’s Liability Insurance products.

KBZMS aims to conduct operations and Corporate Governance with the best international standards with the help of highly qualified staff and Professional Agents.

Internationally recognized as one of the best general insurance companies for many years, KBZMS strives to improve the quality of life for the people of Myanmar by providing the right insurance solutions for all.

KBZMS provides insurance services shown below:

Fire Insurance

Home Protect Insurance

Motor Insurance

Personal Accident Insurance

Travel Insurance (Local/Oversea)

Health Insurance

Marine Hull Insurance

Marine Cargo Insurance

Bailee’s Liability Insurance

Industrial All Risk Insurance

Contractors’ All Risk/Erection All Risk Insurance

Why you should join us

As a premier insurance company in Myanmar, KBZMS holds METTA (Loving Kindness) dear in every aspect. We uphold diversity and inclusion, offering equal opportunities to all qualified applicants irrespective of race, ethnicity, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other protected characteristic, as mandated by applicable law.

Our workplace and culture

“With Metta, Thet Ti, Virya – loving kindness, perseverance, and courage, discover your future at KBZMS!”
Testimonials

Mr. Shwe La Min

Sales and Special Travel

“While working with travel insurance & sales team, I' m very delighted with the team’s dynamics. I'm proud to be an KBZMS member. I think it's the best choice for my career development. So, my ambition is to become a professional sales and contributes to the growth of KBZMS insurance and development of insurance industry in Myanmar.”

Mr. Takuya Tsuji

Commercial Department

"After 22 years of staying in Myanmar, I got the great opportunity to work in KBZMS under fast growing Insurance industry with huge potential around. With our KBZMS's core value of Metta, Thet Ti and Virya, I am very much excited to develop my skills and professional career through the teamwork and under the strong and solid management"

If you haven't found a suitable job, submit a General Application and recruiters at this company will keep your CV for future review!

All KBZMS Jobs
Drafting and Review Agreements/Contracts, Myanmar, and English. Provides legal opinions/reviews and drafting on corporate contracts, interpretations, disputed claims, and policy documentations and in product developments. Providing timely and responsive legal research, review, advice, and documentation, assigned by Head of Legal and Seniors. Determine the strategies for internal and external legal advisory approaches and the scope of legal advice offered to stakeholders. Provide legal advice and updates on current legal positions and communicate legal briefs to senior management. Support business growth through providing compliance policies, and strategic and operational legal guidance to senior management. Other legal and administrative tasks such as preparing presentation materials, and drafting minutes for meetings. Manage and prepare for Monthly/Quarterly Legal and Compliance Reports. Manage the Legal & Compliance team’s performance and provide coaching and training. Manage and keep updating a record of new/amended laws, rules, regulations, notifications, directives, and Myanmar Gazette from Regulatory/Government and report to the Management Team. Manage and support legal issue or operational issue of other departments including legal affairs training when necessary. To draft Monitor reports and update new laws and regulations to the Management. Other duties assigned by the Management Team of the Company.
Strategic Planning Lead and develop strategic goals for the Strategic Partnerships channel. Lead the implementation of annual strategic business plans in alignment with broader company goals and objectives. Conduct market analysis, customer analytics, and competitor analysis to ensure strategies are effective and on track. Collaborate closely with the Product team to ensure the development of products that align with the strategic partnerships channel. Develop a pipeline of new strategic partnerships . Analyze partner customers and provide recommendations on action plans and expected outcomes (sales opportunities). Prepare business cases for new partnership opportunities. Delivering the Right Products and Achieving Sales Targets Monitor and control the progress of sales, providing timely insights and adjustments required for optimal success. Drive product innovation and growth within the strategic partnerships channel to meet broader business objectives. Develop and manage the product roadmap in association with the Products department, ensuring alignment with overall business strategies. Partnership Management Analyze partner customers and provide recommendations on action plans and expected outcomes (sales opportunities). Prepare business cases for new partnership opportunities. Delivering the Right Products and Achieving Sales Targets Monitor and control the progress of sales, providing timely insights and adjustments required for optimal success. Drive product innovation and growth within the strategic partnerships channel to meet broader business objectives. Develop and manage the product roadmap in association with the Products department, ensuring alignment with overall business strategies.
Product Management Drive KBZMS product development process from ideation to launch In collaboration with support functions, lead product implementation effort Collaborate with the Underwriting department as and when required for new product development Organize monthly product committee and ensure materials are prepared and distributed Keep informed of product development trends, specifically in the insurtech space Collaborate with Risk & Compliance to ensure compliance with IBRB regulations and company policies and procedures Provide new product training to operations and commercial teams. Seek input from the distribution channels regarding new product ideas Support channels with articulating channel product strategies Lead business development projects that are centered around a specific product offering, e.g. collaboration with telecom, Karzo or digital bank. Process Management Drive process improvements across all areas in Operations: Survey, Underwriting, New Business and Claims, e.g. implementing e-claims, smart survey, improving (faster) underwriting, data-driven fraud management and improving branch operations. Leverage digital solutions and data insights to improve productivity in KBZMS Operations Management of KBZMS Data team, including preparation of dashboard and ad-hoc data projects to generate insights to deliver business improvement. Improve management of motor workshops, including reviews, sign on, spare part costing, assignment of cars, etc. Budgeting & Planning Lead the budgeting and planning for the Operations department, e.g. expense tracking, head count planning, Ops dash boards, QBR and business plan exercises. People Management Act as change champion in Operations ensuring buy-in from Operations to adapt new practices, systems and solutions.
Develop and implement project management policies, procedures, and best practices. Lead and manage a team of project managers, providing guidance, support, and mentorship. Define project scopes, objectives, and deliverables in collaboration with stakeholders. Develop detailed project plans, schedules, and budgets, and track progress against established goals. Identify and mitigate project risks and issues, and develop contingency plans as needed. Coordinate resources, including personnel, equipment, and materials, to support project activities. Monitor project performance and quality standards, and implement corrective actions as necessary. Communicate and report project status, updates, and milestones to the project steering committee and senior management. Foster a collaborative and productive work environment, promoting teamwork and innovation. Ensure compliance with relevant regulations, standards, and best practices.
Responsibilities: • Implementing a new Core Policy Admin System, Digital Solutions as stated in the business plans: o With the successful migration from the legacy core system to the new enterprise core insurance system, the role holder is expected to acquire the appropriate knowledge regarding the core system, this would allow us to progressively take over the task of maintaining the system in the long-run. o Involve in the implementation of various digital solutions to support the business units in enhancing the business process capabilities • System Maintenance: o Works closely with the system vendors and users to eliminate system bugs o Conducts system review and testing o Makes sure the delivery of quality solutions within the agreed timeline • System Enhancements: o Based on the various technology initiatives to support the business plans in the transformation roadmap, to actively participate in these initiatives & build up the capabilities to eventually be able to perform system enhancements to these systems. o Manages changes to baseline requirements with the use of effective application change control processes. • Local Reporting & Data Extractions: o Develop the reports for our end-user business community to support their business needs for regulatory & management reporting. o Supports business users by extracting required data to be able to make business decisions and to meet business goals • Business As Usual Process: o Maintains the distributed databases, ensures high performance, and responds to requests from the front-end o Troubleshoots and investigates help desk tickets submitted by end users o Responds in a timely manner and supports urgent user requests o Executes weekly backup/restore plan of SQL Server Databases and backup storage solutions o Prepares application issue reports
• Requirement Gathering: o Conducts business scoping with the business users and develops quality business requirements within the agreed timeline for sign off o For agile development, preparation of user stories & manage the users’ wish-list • Business Solutioning: o Analyzes business issues and performs business impact analysis and recommends best approach to solve problems o Reviews functional specification to ensure design meets the user requirement specified • Business Testing: o Reviews business scenario and test scripting in ensuring they are in line with the business requirements. Conducts the review sessions with the users when required to ensure acceptance and signed off by users o Supports clarification from the testing team on the test plans and during test execution o Prepares the business scenario and test scripting o Conduct business test and to document test results • User Acceptance Testing: o Works closely with the end-users in conducting comprehensive user acceptance testing to ensure that the delivered product matches the stated users’ requirements spec o Guides the end-users on system changes and conduct training to the team (train the trainer concept) o Required to work closely with the business units and the technical development teams on all system implementation projects as well as maintenance ones.
Job Purpose To create and deliver effective learning programs, initiatives, and resources that empower employees to perform their roles effectively and adapt to changing business needs. Collaborate with stakeholders to identify learning needs, design relevant training materials and activities, deliver engaging learning experiences, and evaluate the impact of learning interventions. Help employees improve their skills and capabilities, leading to increased productivity and efficiency through training programs and performance management strategies. Job Description Identify and evaluate training methodologies, tools, and technologies to enhance the effectiveness of training programs. Collaborate with departmental managers, subject matter experts, and external vendors to identify training needs and resources. Build strong relationships with internal clients to understand their business objectives and tailor training solutions accordingly. Maintain accurate records of training activities, attendance, and evaluations for reporting purposes. Any Logistics support for training arrangement. Assist in the rollout and administration of the Learning Management System (LMS). Arrange the booking of trainers, venues, travel, accommodation, and facilitate L&D and events. Communicate course requirements with trainers, facilitators, learners, and external suppliers with agreed timelines. Provide a reliable point of contact for all learning and development matters. Prepare or select any learning and development materials or programs required by the learner/trainer. Produce and maintain accurate records of learning and development activity in compliance with procedures. Manage the Monthly and Yearly training engagement calendar. Prepare the communication email for the training announcements or any employees engagement activities to all internal staff. Provide administrative support to trainers or managers in the planning and delivery of L&D events and strategy. Assist the payment to the vendor for training and activities. Assist Talent Development Manager for organizational development program, employee engagement programs and employee well-being programs. Work closely with Talent Development Manager to Develop and implement talent development strategies aligned with organizational goals and objectives. Collaborate with departmental managers to assess training needs and identify skill gaps. Implementing initiatives to promote employee engagement, satisfaction, and retention, such as career development opportunities, mentorship programs, and recognition schemes. Assist Talent Development Manager to assess employee performance, identify areas for improvement, and develop plans for career development and advancement. Any other tasks assigned by the immediate manager and Head of Department.
PURPOSE OF THE ROLE The role holder is responsible for overseeing, managing, and growing all Corporate Sales Channels (Bancassurance, Corporate Direct, Corporate Partnerships) for KBZMS by strategic planning, developing talents, driving sales while maintaining strong relationships with bank and corporate partners in accordance with company’s core competencies. The role will be a key member in this team working closely with senior management and other major stakeholders to support the growth strategies of KBZMS. Strategic Planning : Develop and implement strategic plans to maximize corporate sale channels' effectiveness in distributing general insurance products. This includes setting goals, defining targets, and identifying growth opportunities. Partnership Management : Build and maintain strong relationships with banking partners, corporate partners, and corporate customers to ensure collaboration and alignment of goals. Negotiate and manage agreements between the insurance company and banking institutions. Product Development : Work closely with product development teams to create insurance products tailored for corporate channel distributions. Ensure that products meet regulatory requirements and market demand. Sales and Distribution : Drive sales initiatives to achieve revenue targets for each corporate sale channels. Implement effective distribution strategies, monitor sales performance, and analyze market trends to identify opportunities. Training and Development : Provide training and support to each channel’s sale teams and bank/partner staff to enhance their knowledge of insurance products and sales techniques. Ensure that both the internal sale team and partner teams are well-equipped to promote and sell insurance products to customers. Compliance and Risk Management : Ensure compliance with regulatory requirements and internal policies. Manage and mitigate risks associated with bancassurance operations, including legal and regulatory risks. Performance Analysis : Regularly analyze key performance indicators (KPIs) to assess the effectiveness of all corporate sale channels. Use data-driven insights to make informed decisions and drive continuous improvement. Customer Relationship Management : Collaborate with the marketing and customer service teams to enhance customer experience and satisfaction. Address customer feedback and resolve issues to maintain positive relationships. Budget Management : Develop and manage budgets related to bancassurance activities. Monitor expenses and allocate resources effectively to achieve financial targets.
Reviewing insurance documentation for accuracy and completeness. Managing and administering the workflow and documentation of reinsurance and coinsurance. Capturing and maintaining accurate records and reporting to the line manager. Working, communicating and negotiating (if needed) with other related internal and external stakeholders. Making sure of the coinsurance accounting, coinsurance premium payment and receipt periodically Additional duties as assigned and required by the team (for example: creating spreadsheets, generating PowerPoint presentations, etc.,)
KBZMS Awards