Order Processing: Receive, verify, and enter customer orders into the system; coordinate with warehouse/logistics for timely dispatch. Sales Documentation: Check quotations, invoices, delivery notes, sales contracts, customer trade /channel. Sales Reporting: Maintain and update daily, weekly, and monthly sales reports (e.g., sales performance, sales achievement by channel). Customer Support: Respond to customer inquiries, follow up on deliveries, and escalate issues to the sales team or managers when needed. Database & CRM Management: Maintain accurate records of customer information, pricing, and order history in CRM or Odoo system, outlets data list. Coordination: between sales reps, finance, warehouse, and marketing teams to ensure smooth workflow and timely communication. Filing & Record Keeping: Organize and maintain physical and digital files related to customer transactions and sales team activities.
- Plan and execute online campaigns across Facebook, TikTok, Instagram, YouTube, and Google. - Manage company social media pages and ensure consistent brand voice and visual identity. - Coordinate with design/content teams for creative assets and posting schedule. - Monitor and optimize ad performance, budget usage, and ROI. - Manage e-commerce listings, promotions, and online customer feedback. - Support online sales through Facebook Shop, TikTok Shop, and partner e- commerce platforms. - Track performance metrics (reach, engagement, CTR, conversion) and prepare reports. - Handle influencer marketing and online partnership activities. - Collaborate with Field Marketing, Sales, and Merchandising teams for 360° campaign alignment. - Stay updated on digital trends and competitor activities.
Report monthly digital marketing and PR activities Manage all social media marketing (Facebook, YouTube, LinkedIn, Instagram etc.) Generate contents for all digital marketing functions (social contents and blog posts) Public contents and blog posts Manage Online live, workshop, roadshow and training Assist the team in the development of the overall digital marketing strategy Take charge of video ideation and creation Manage social media marketing campaigns Manage digital advertising campaigns (SEM, Display, Social, Programmatic) Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions Shoots video and produces content as necessary
Handle Daily Cash received & payment process. • Trip Advance & Claim Checking. • Responsible for managing and safeguarding the company’s Cash. • Tracking and Auditing on suspicious vouchers & attachments. • Accurate updating and timely submission of the Daily & Monthly Cash Book Report. [Excel & Odoo]. • Handle to Cash withdraw and Deposit process. [Go to Bank]
Checking & review to Daily all cash transactions. • Trip Advance & Claim Checking. • Tracking and following up on suspicious vouchers & attachments. • Clearly and accurately report any issues or suspicious matters related to financial transactions to the HOD. • WH Inventory DOC Check to Odoo Overall Transaction. • Handle to Odoo Inventory Arrival received, Consign, Promotion, Scrap. • Monthly physical ground stock taking at the warehouse to verify inventory balances. • Reporting to Daily & Monthly Inventory Ledger. [Timely and accurate] • Explain and communicate Finance Rules & Regulations when coordinating with other departments. • Checking to the Daily & Monthly Main Cash Book Report. [Excel & Odoo]. • Handle to Cash withdraw and Deposit process. [Go to Bank] • Reporting to HOD & BOD, if there is a discrepancy between the stock ledger balance and the physical inventory. • Follow up on tasks instructed by the HOD, provide timely updates, and report the status. • Ability to comply with and execute instructions from management as required
• Record and maintain bank receipt & payment transaction. • Reconcile cash balance with bank statement. • Handling Visa account statement Process. • Manage and record office expenses, ensuring proper documentation and timely resolution of payments. • Support the preparation of audit schedules and provide documentation as required. • Assist with tax filings and compliance