Follow up by letter, email, or telephone call of upcoming or overdue outstanding invoice. • Tracking and analysis to overdue customer’s issue. • Ability to systematically to collect of credit sale income and reduce to overdue outstanding balance list. • Ability to evaluating the creditworthiness of customers. • Planning and organize to cash collector way plan for credit customers payment. • Checking to daily sale invoice and confirming to sale target and customer incentive. • Reporting to weekly report of receivable list and overdue customer list to CA, MD and Sale Team. • Checking and data entry to cash receipt and payment to cash and bank transaction in accounting software. • Reporting to daily and monthly to sale leger and cash & bank leger report to CA.
Order Processing: Receive, verify, and enter customer orders into the system; coordinate with warehouse/logistics for timely dispatch. Sales Documentation: Check quotations, invoices, delivery notes, sales contracts, customer trade /channel. Sales Reporting: Maintain and update daily, weekly, and monthly sales reports (e.g., sales performance, sales achievement by channel). Customer Support: Respond to customer inquiries, follow up on deliveries, and escalate issues to the sales team or managers when needed. Database & CRM Management: Maintain accurate records of customer information, pricing, and order history in CRM or Odoo system, outlets data list. Coordination: between sales reps, finance, warehouse, and marketing teams to ensure smooth workflow and timely communication. Filing & Record Keeping: Organize and maintain physical and digital files related to customer transactions and sales team activities.
- Plan and execute online campaigns across Facebook, TikTok, Instagram, YouTube, and Google. - Manage company social media pages and ensure consistent brand voice and visual identity. - Coordinate with design/content teams for creative assets and posting schedule. - Monitor and optimize ad performance, budget usage, and ROI. - Manage e-commerce listings, promotions, and online customer feedback. - Support online sales through Facebook Shop, TikTok Shop, and partner e- commerce platforms. - Track performance metrics (reach, engagement, CTR, conversion) and prepare reports. - Handle influencer marketing and online partnership activities. - Collaborate with Field Marketing, Sales, and Merchandising teams for 360° campaign alignment. - Stay updated on digital trends and competitor activities.
Handle Daily Cash received & payment process. • Trip Advance & Claim Checking. • Responsible for managing and safeguarding the company’s Cash. • Tracking and Auditing on suspicious vouchers & attachments. • Accurate updating and timely submission of the Daily & Monthly Cash Book Report. [Excel & Odoo]. • Handle to Cash withdraw and Deposit process. [Go to Bank]