Drive business growth by planning and delivering integrated marketing communication strategies that strengthen brand positioning, increase customer engagement, and support revenue, acquisition, and retention goals. Ensure message consistency and impact by translating business and marketing objectives into clear, compelling communications across all channels, optimizing campaign effectiveness and return on marketing investment. Develop and implement integrated marketing communication plans aligned with business, brand, and revenue objectives. Plan, manage, and execute marketing campaigns, promotions, and product launches from concept to post-campaign evaluation. Collaborate closely with respective Business Unit to ensure campaigns drive measurable business impact. Manage content development, creative assets, and communication calendars to meet timelines and quality standards. Monitor campaign performance, customer response, and market trends; optimize messaging and channels to improve ROI. Control marketing communication budgets, ensuring cost efficiency and effective resource allocation. Protect and enhance brand identity by enforcing brand guidelines and communication standards.
Conceptualize and produce innovative, high-impact visual designs that elevate brand storytelling, enhance customer experience, and drive campaign effectiveness across digital and offline platforms. Translate ideas and briefs into compelling creative executions, ensuring originality, visual excellence, and consistency while pushing creative boundaries to stand out in the market. Develop creative concepts and visual directions for campaigns, brand initiatives, and marketing communications. Produce high-quality graphic design outputs across digital, print, social media, and on-ground materials. Ensure all creative work aligns with brand guidelines while continuously enhancing visual quality and innovation. Collaborate closely with marketing, content, and business teams to translate briefs into compelling creative solutions. Lead and review design executions, providing constructive feedback to maintain creative standards. Manage multiple projects and deadlines while maintaining design excellence. Stay updated on design trends, tools, and best practices to keep creative outputs fresh and competitive.
Development and Customization: Design, develop, and customize Odoo modules as per business requirements. Integration: Integrate Odoo with other third-party systems and applications. Technical Support: Provide technical support and troubleshooting for Odoo-related issues. Testing: Conduct thorough testing of developed applications to ensure functionality and quality. Documentation: Create and maintain technical documentation for all development processes. Collaboration: Work closely with the functional team to understand business needs and translate them into technical requirements. Upgrades and Migrations: Manage Odoo version upgrades and database migrations. Training: Provide training to end-users and other stakeholders on Odoo functionalities.
Job Summary Drive business growth by uncovering actionable insights about business performance, consumer behavior, preferences, competitive landscape and market trends. Translate data into strategic recommendations to inform marketing, business development, and business decisions. Job Descriptions Design and execute quantitative and qualitative research (surveys, focus groups, interviews, ethnography). Analyze customer purchase behaviors, preferences, and attitudes across product categories and retail environments. Define research objectives, methodology, and sampling. Track customer satisfaction (NPS, CSAT, CES) and post-purchase behavior. Identify drivers of customer loyalty and churn. Manage research vendors and ensure data quality and timelines. Ensure data governance, accuracy, and consistency.
The Sales and Operations Manager will oversee all daily operations of the department store and mall facilities while delivering exceptional customer service, driving sales performance, and managing tenant relationships. This role is responsible for creating an international standard shopping experience, building strong relationships with merchants and tenants, and ensuring optimal mall operations that enhance customer satisfaction and business growth. Role and Responsibilities Sales & Store Operations Manage overall operational excellence and customer experience of the department store Analyze sales data and meet or exceed sales targets by effective management Train and manage operation staff including cashiers, front desk, and sales personnel Create, revise and implement loss-prevention SOPs Plan, develop and execute periodic audit checklists Store Management Functions Oversee daily operations of mall facilities, infrastructure, and common areas Manage mall operating hours, special events, and ensure compliance with safety regulations Coordinate facility maintenance and oversee parking management Execute mall marketing initiatives and promotional activities Tenant Relations Management Build and maintain strong relationships with all mall tenants and merchants Conduct regular tenant meetings and ensure compliance with lease agreements Coordinate tenant fit-out activities and resolve operational conflicts Support lease renewals and tenant mix optimization strategies Customer Service Management Develop and implement customer service standards across all mall operations Monitor customer satisfaction through feedback systems and handle escalated complaints Manage customer service desk operations and implement loyalty programs Analyze customer traffic patterns to optimize mall layout and services Security & Collaboration Oversee security operations and implement anti-theft preventive measures Work closely with other departments to ensure customer satisfaction and drive business growth Collaborate with property management teams on operational improvements