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Whale Cloud Myanmar Company Limited

Verified This Company has been
Verified or Registered as Real. This Company has been
Verified or Registered as Real.
About
Jobs 2
Recent job openings
NOC Engineer
Whale Cloud Myanmar Company Limited
Yangon
IT Hardware, Software
Technical Support Engineer
Whale Cloud Myanmar Company Limited
Yangon
IT Hardware, Software
About Whale Cloud Myanmar Company Limited

Employer Details

  • Type: Direct Employer
  • Industry: Telecommunications
  • No. Employees: 21 to 50

Address

No. (10) Floor, Room (10-10/11), Sule Square, No. (221) Sule Pagoda Road, Kyauktada Township, Yangon.,Yangon, Myanmar

What we do

Whale Cloud Technology Co., Ltd. (“Whale Cloud”), founded in 2003, is a global leader in providing full-stack digital and intelligent capabilities for telecommunications and enterprise customers. Guided by its “AI-First, International-First” strategy, the company operates more than 50 R&D centers and branches worldwide, serving customers across over 80 countries and regions.
Whale Cloud supports more than 150 leading telecom operators and over 1.8 billion end users globally. Beyond telecom, it is expanding into industries including digital government, transportation, energy, education, tobacco, and financial services. Today, Whale Cloud provides digital and intelligent solutions to more than 800 industry customers, helping organizations accelerate transformation and unlock new productivity in the intelligent era.
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All Whale Cloud Myanmar Company Limited Jobs
24/7 Monitoring & Alerting ​ Monitor network, server, and application alarms in real time using automated tools; correlate events per corporate rules and identify threshold breaches. Incident Logging & Ticketing ​ Create accurate trouble tickets with initial logs/snapshots per SOP for all qualified alerts or customer-reported issues. L1 Operations & SLA Tracking ​ Perform daily operational checklists, basic health checks, batch job observation, and capacity monitoring to support uptime and SLA compliance. Escalation & Communication ​ Route incidents to appropriate L1/L2/Specialist teams; escalate critical alerts promptly and act as communication pivot for dispatch.
Today
Job Overview/Responsibilities: 1. Operation and maintenance of Telecom Charging System, mainly CRM and billing modules 2. Overseeing the deployment of telecom systems, identifying and resolving technical issues 3. Provide first-class and high quality services to customers, thereby achieving a win-win situation between the company and customers. 4. Conducting regular system maintenance 5. Collaborate with different team members to ensure clarity and deliverables 6. Provide customers with technical guidance and training.
Today
Whale Cloud Myanmar Company Limited Awards
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