1. Assists and provides financial guidance in the formulation and implementation of the strategic plan and budget.
2. Maximizes cash flow performance of the Hotel through controls on inventory, credit and collection, disbursements, deposits and remittances.
3. Enforces documents and establishes adequate controls for all revenues and expenses and protection of assets and ensures controls will satisfy or improve the level of customer service.
4. Maintains accurate and timely financial and operating information and provides analysis interpretations and projections to management as required.
5. Provides administrative support to management with reference to policy enforcement, business advice and operational assistance.
6. Trains and develops all employees in accounting sections to the desired level of skills and knowledge & competency required to the standard lay down by the management.
7. Ensures that all induction and training programs are kept fully updated at all times.
8. Obtains appropriate legal counsel regarding the business practices of the Hotel and maintains an awareness of local laws, rules and regulations.
9. Provides safekeeping, including proper storage and access for all contracts, leases and other financial records.
10. Follows up on all capital expenditures to ensure compliance with original jurisdiction and approval.
11. Supports and initiates programs for the improvement in procedures & reduction of costs.
12. Participates in local recognized professional and industry organizations.
13. Conducts monthly inspections and tests to ensure all departments are complying with required procedures.
14. Gives work directions, resolves problems prepares schedules and sets deadlines.
15. Establishes and uses techniques to monitor and supervise the work of subordinates. Monitors the results of delegated assignments.
16. Establishes courses of action to accomplish specific work schedules. Uses time efficiently. Personally well organized.
17. Assists in the controlling of all operating expenses within the budget requirements.
18. Participates in inventory taking of the Hotel departments.
19. Handles all purchase requisition with adequate lead – time and to ensure goods received are correct and logged.
20. Interacts, cooperates with Hotel outside contractors as directed by the Hotel management.
21. Interacts with other departments when necessary to provide additional or specialized services for functions, promotions and festivities
22. To be aware of any risk or opportunity in relation to the preset performance figures and communicates this to Hotel management.
23. Maintains attendance record on daily basis.
24. Keeps daily log book on all activities
25. Fully conversant with health and safety legislation.
26. Assists customer request in a prompt manner.
27. Carries out employee evaluations in conjunction with the prescribed timetable where appropriate.
28. Plays an active part in the management team of the Hotel, through operational management, contribution at key meetings and training and development.
29. Fully conversant with the Hotel fire and evacuation procedures, the Hotel security procedures and the Company’s purchasing procedures.
30. Assigns and delegate responsibilities and authority for the operation of the sub departments under his supervision.
31. Be informed of any relevant changes & events within the Hotel and local area, maintain a high level of communication within the department and other departments of the Hotel and keep the employee informed about relevant events within the Hotel and the local area.
32. In emergency situations, takes necessary action in protecting and conserving life, limb, health and property.
33. Undertakes any other reasonable task/request by Management.
34. Consistently provides and maintains the highest standard of guest care and service.
35. Ensures that designated uniforms are worn well pressed and in a good state of repair and to ensure that name badges are worn at all times.
36. Ensures that you and all reporting employee demonstrate the required Service Standards.
37. Has a good knowledge of all hotel facilities and be able to answer guest questions in a quick, polite and helpful manner.
38. Ensures company, hotel and statutory rules, regulations and policies are adhered to at all times.
39. Demonstrates a working knowledge of fire prevention and to ensure that employee follow the hotel evacuation procedures on hearing the alarm.
40. Attends meetings and training sessions/courses that may be beneficial to you and your department.
41. Assists your Head of Department in roistering employee effectively.
42. Effectively supervises the departmental operation whilst on duty.
43. Handles employee grievance and disciplinary matters to the agreed hotel standard.
44. Ensure all your subordinates report to their work at the correct time and in the correct attire.
45. Continue to strive for better performance of yourself and your team.
46. Encourages team work and spirit in all areas of the department
47. To be aware of the objectives of the department.
48. To be aware of the Department Mission Statement.

1. Knowledge of AP, AR, Income, GC and Cost operations.
2. Understanding of purchasing, control procedures.
3. Financial Data and Statistics Knowledge
4. Computer keyboard skills in Excel
5. Opera, Sun accounting software
6. Excellent Supervisory Skill