Senior Collection Officer

Yoma Bank

| Yangon

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Senior Collection Officer

Yoma Bank, | Yangon

Senior Collection Officer

Yoma Bank

Senior Collection Officer

Yoma Bank

Myanmar - Yangon

| Yangon

24 Aug 2018

Experience level

Experienced Non-Manager

Job Function

Finance, Accounting, Audit

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

ROLE PURPOSE
This role will help Yoma Bank recover delinquent accounts by working closely with Branch Managers and Credit Monitoring Officers. We are seeking a motivated self-starter who wants to grow with Yoma Bank.

KEY ACCOUNTABILITIES:
- Manage delinquent accounts including but not limited to explain legal requirements and obligations, obtain payments, establish payment schedules, renegotiate payment
schedules.
- Collaborate with Branch Managers and Credit Monitoring Officers to manage delinquent accounts.
- Follow up and deal with delinquent clients proactively. Be initiative and assertive to get committed payments from the clients.
- Other duties as assigned by the Supervisor.

Open To

Male/Female

Job Requirements

Knowledge & Skills
Essential
- Manage time effectively and work well under pressure and meet deadlines
- Team player willing and able to collaborate with associates at all levels
- Possess professionalism and integrity in dealings with peers and customers
- Be able to identify process improvement opportunities
- Motivated to seek out answers, generate ideas, and develop new skills
- Be able to understand the procedures, perform mathematical calculations and learn the process of legal action
- Some travel required.
- Ability to prioritize tasks and take quick actions based on importance/urgency.
- Possess good analytical and critical thinking.
- Able to assist team and management.

Education & Special Training
Essential
- Graduated: Bachelor's degree
- PC skills – Good working knowledge of Microsoft Office, Email
- Documentation skills – able to write official letters, emails in simple English.
- Good typing speed in both English and Burmese (Myanmar Fonts)

Experience
Essential
- Min. 1 year experience in any business operation
- Prior collection experience preferred but not essential

Languages
Essential
- Must be bi-lingual: proficiency in English is required
- Excellent communication (written and verbal)

What We Can Offer

Benefits

- Annual bonus
- Ferry provide
- OT payment

Highlights