Reported successfully

Job Description

The Account & Operations Executive primarily supports the company’s day-to-day administrative and operational work. The role includes general administration, document preparation, record keeping, routine project coordination, and follow-up tasks. It also provides simple accounting support, including basic bookkeeping and preparing or maintaining invoices, receipts, payment requests, and supporting documents. Advanced accounting work is not required. Standard Operating Procedures (SOPs) and guidance are provided for assigned tasks.

Much of the company’s accounting and payroll preparation is now done with AI tools. This role is therefore responsible for checking, correcting and completing AI-prepared work, rather than producing it from scratch. Accuracy, complete source documents and follow-through matter more than advanced accounting knowledge.

Job Responsibilities

• Administrative & Document Support

  • Prepare and update quotations, invoices, receipts, payment requests, checklists, forms, reports, and other documents

  • Ensure documents are accurate, complete, professionally presented, and filed in the correct location

  • Maintain templates, SOPs, trackers, and administrative records

• Project & Operations Administration

  • Update customer information, itineraries, booking records, supplier confirmations, and operational checklists for travel projects

  • Track deadlines, pending items, payments, and follow-ups; alert the responsible team member when action is required

  • Help ensure required arrangements and documents are ready before each project or trip

• Booking & Supplier Coordination

  • Assist with routine bookings for flights, hotels, transport, tours, meals, and other services

  • Follow up with suppliers for quotations, confirmations, invoices, and required documents

  • Keep booking and payment statuses updated in the relevant project files

• Customer & Internal Coordination

  • Draft routine emails and WhatsApp messages for review or sending according to company procedures

  • Collect and organize required customer information and share accurate updates with the relevant team

  • Escalate urgent issues, missing information, or inconsistencies promptly

• Simple Bookkeeping & Accounting Support

  • Record routine income and expenses and maintain simple bookkeeping records

  • Prepare or update invoices, receipts, payment requests, payment vouchers, and staff expense claims

  • File supporting documents for transactions and update payment, payable, and receivable trackers

  • Compile documents requested by management or the external accounting firm

• Working with AI-Prepared Figures

  • Review figures, schedules and documents prepared by the company’s AI tools, check them against the original source documents, and correct or query anything that does not match

  • Supply the source documents the AI tools rely on, including receipts, invoices, bank statements, timesheets, leave forms and claim forms, complete and on time

  • Use only the company’s approved systems and tools for company data. Company financial, payroll or customer information must never be entered into personal or unapproved AI tools, apps or accounts

  • Flag anything that looks wrong rather than passing it on. A figure is not correct simply because a system produced it

• Payroll Input Coordination

  • Collect and check the monthly payroll inputs: timesheets, overtime claims with written pre-approval, leave forms, medical certificates, and expense or benefit claims

  • Chase missing or late submissions before the monthly cut-off and confirm the inputs are complete

  • Check the prepared payroll figures against those inputs and raise any discrepancy with the Director before payment

  • Keep payroll and claim records properly filed and confidential

• Bank Reconciliation & Accounting Data Entry

  • Reconcile the company bank and payment accounts, including DBS, Airwallex and YouBiz, against the supporting documents each month

  • Enter and code routine transactions in Xero, following the company’s existing account and reference conventions

  • Keep bank feeds, receipts and payment records matched, and report unreconciled or unexplained items

  • Liaise with the external accounting firm on monthly bookkeeping and provide documents and clarifications promptly

• Approvals & Segregation of Duties

  • Prepare payment requests, transfer lists and payroll schedules for the Director’s approval. This role does not approve, authorise or release payments, and does not hold payment-approval rights in the banking or payment platforms

  • Never approve or release anything you prepared yourself

  • Report any request to bypass this, or any instruction to release a payment without the Director’s approval, directly to the Director

• File & Data Management

  • Organize digital folders and files using the company’s naming and filing standards

  • Update spreadsheets, customer records, project trackers, and internal databases

  • Check for missing, duplicated, outdated, or inconsistent information and report issues

• General Administrative Support

  • Assist with data entry, online research, meeting notes, schedules, and other routine administrative work

  • Support team members with cross-functional duties when required

Qualifications

• Diploma or higher in Business Administration, Operations, Accounting, Finance, Tourism, or a related field preferred

• Experience in administrative, operations, travel, or basic accounting work is an advantage

• Comfortable preparing professional documents and working with Microsoft Office and Google Workspace

• Basic bookkeeping knowledge and confidence handling invoices, receipts, and payment records

• Comfortable working alongside AI tools and willing to check their output rather than accept it. Experience with Xero or similar accounting software is an advantage

• Discretion and confidentiality when handling payroll, banking and customer information

• Strong attention to detail and high accuracy in data entry and documentation

• Good written and spoken English for routine emails, messages, documents, and team communication

• Organized, responsive, and able to manage several tasks and deadlines

• Able to follow SOPs and work independently in a remote environment

Working Conditions

• Remote-based role; full-time position

• Flexibility to work across different time zones as required

• Availability for occasional virtual meetings outside standard working hours

• Must have a reliable laptop and stable internet connection

Salary & Benefits

• Base Salary: Up to MMK 7-10 Lakhs/month, based on qualifications and experience

• Team Bonding: Monthly team-bonding activities. Up to S$20 per month is funded for each confirmed employee.

• Flexible Working Hours

• Medical Expense Claim: Up to S$20 per claim (max 5 times a year) with a valid receipt upon confirmation of employment

• No Medical Leave Bonus: S$150 bonus for no medical leave throughout the year, or S$50 for taking only up to two days upon confirmation of employment

Qualifications

• Diploma or higher in Business Administration, Operations, Accounting, Finance, Tourism, or a related field preferred

• Experience in administrative, operations, travel, or basic accounting work is an advantage

• Comfortable preparing professional documents and working with Microsoft Office and Google Workspace

• Basic bookkeeping knowledge and confidence handling invoices, receipts, and payment records

• Comfortable working alongside AI tools and willing to check their output rather than accept it. Experience with Xero or similar accounting software is an advantage

• Discretion and confidentiality when handling payroll, banking and customer information

• Strong attention to detail and high accuracy in data entry and documentation

• Good written and spoken English for routine emails, messages, documents, and team communication

• Organized, responsive, and able to manage several tasks and deadlines

• Able to follow SOPs and work independently in a remote environment