1. Contribute to the daily operations of the Property Management Office (PMO) to ensure a flexible and responsive service;
2. To assisting the Property Manager to implement policies and procedures to enhance the effective and efficient management of properties;
3. Be responsible for accurately updating, maintaining and enhancing Property records;
4. To assisting the Property Manager to ensure effective and timely responses to requests for service in relation to our properties, in addition to other administrative and special project functions as required by Property Director;
5. To assisting the Property Manager to administration, supervised delivery and documentation of various Residential and Commercial property transactions including acquisitions, disposals, leases, licences, or other property transactions/functions;
6. To assisting the Property Manager to provide advice and support the Property Management Team (including Security Services, Housekeeping Services, Gardeners and Customer Services) ’s day-to-day operational activities including but not limited to:
   1. Supervises all team members (in-house and contracted services) working within an assigned are
   2. Supervises all team members (Contract Security Team, Contract Pest Control Team, Contract Cleaning Team and inhouse housekeeping, gardeners & customer services) employed on daily activates and also periodic occasions for special functions.
   3. Responds to and investigates all complaints related to our services, ensuring remedial action with proper written incident report.
   4. Establishes and prepares and review shift scheduling roster for both contracted out and in-house team.  Arrangement and review the overtime works, annual leaves, casual leaves, sick leaves and holidays arrange with Human Resources Department.
   5. Establishes control procedures and implementation for issuance and care of access cards and keys within the property.
   6. Records and arranges for remedial action for all complaints or incidents related to safety, fire control, water seepage, water leakage, hygiene and power outage  within the Properties.
   7. Performs other related duties as assigned.
7. Participate in the implementation and management of property related projects – including asset enhancement project, public consultation, providing a high level of customer service to customers, preparation of presentation and report writing;
8. To assisting the Property Manager to exercise Workplace Health, Safety responsibility, accountability and authority;
9. To assisting the Property Manager to identification, development and management of commercial/income generating opportunities and possible savings within the properties; and
10. To assisting the Property Manager to manage negotiations in respect of commercial leases, lease renewals, rent reviews, property inspections and attend to other lease matters in a timely, accountable appropriate manner that maximizes returns and minimizes risk.

Job Requirements

- Bachelor Degree 

- 2 years or 3 years experiences in assistant property officer

- Can speak English, can communicate with foreigners

- Can work under pressure