Duties and Responsibilities- To manage the past due receivables of credit card accounts. - Finding and contacting debtors to arrange debt payoffs. - Keeping accurate records and reporting on collection activity and update on customer profile. - Prepare productivity reports and submit this in a timely manner. - Ability to coach the teams, call monitoring, distribution and review of accounts assigned to the teams. - Handle first level escalations for investigation and immediate resolution. - Supervise and manage the daily operations of the Card Collections Team. - Will provide timely replies to inquiries coming from the business team, branch, and call center. - Will ensure the team is well motivated and compliant to all rules and policies set. - Performs other credit card related functions assigned from time to time.
Requirements- Any Graduate- Age is between 30 ~ 45 years old- Have at least 3 ~ 5 years of working experience in a related field (Retired Army Officer are preferable!)- Basic knowledge of billing procedure and collection techniques and familiarity with law related to debt collection - Excellent communication skills, problem solving skills and background checking skills- Can work under pressure and meet deadlines- Ability to travel if necessary- Myanmar Nationality Only
- An awesome company
- Join a winning team
- You can make a difference
- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques