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Call Center Agent

LOLC Myanmar
| Yangon
Verified This job has been verified by the company as a real job vacancy.
31 May 2019
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Call Center Agent

LOLC Myanmar
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

SUMMARY
Outbound call centers are those where the primary duties and responsibilities of the call center agents includes making outgoing calls to a list of people that the company provides. The job of the agents is to not only to make these calls but to achieve the purpose of making the call.
The purpose of an outbound call can vary from one project to another. Here are a list of the types of outbound calls and the nature of work.
MAIN RESPONSIBILITIES
• Informing to customers of outstanding bills and due dates
• Following up the customers for repayment collections
• Recording details of comments, inquires and complaints
• Completing call notes and call reports and updating
• Obtaining and evaluating all relevant data to handle inquires
• Making outgoing call to the company’s existing customers
• Answering calls from customers professionally and responding to customers inquires and complaints
• Handling and resolving customer service problems regarding products

Open To

Male/Female

Job Requirements

• Must be an university degree holder
• Experienced in dealing with the public
• Excellent communication skills
• Ability to work with a team
• Good computer skills
• Ability to work under pressure

What We Can Offer

Benefits

Yearly Increment and attractive Bonus
Travelling allowance

Highlights

Sat, Sun Off day
Other additional leave benefit

Career Opportunities

Internal, External, Oversea Training , Foreign Exposure Visit, Internal Promotion