• To develop of relevant policies and processes and provides all necessary support to the Function Heads to facilitate and drive KBZ’s strategy of achieving nation-wide financial inclusion
• Use the daily computer-generated report showing all accounts with excesses whether there is an approved limit or otherwise, or where instalment payment either of interest or principal or both interest and principal is not paid as and when due.
• Daily monitor and exercise credit control over all such accounts.
• Contact the Branch Manager/Relationship Manager (hereinafter referred to as the Branch) of the Branch where the affected account resides to determine the action taken by the Branch to collect the amount due.
• Find out from the Branch the creditworthiness of the borrower and the viability of the borrower’s business in order to determine the most effective and pragmatic strategy of collecting the amount due.
• Discuss and recommend actions for the Branch to pursue to maximise recovery.
• Recommend repayment programmes to the Collections Manager or to any higher approving authority in the absence of the Collections Manager.
• Conduct joint visit with the Branch to the borrower’s place of business to determine and verify the business viability.
• Undertake vigorous assessment of the business viability of the borrower to support the recommendation for collection actions.
• Exercise due diligence and follow through the recovery action to forestall the debt from flowing to a non-performing status, ie. 90 days past due.
• Ensure timely and accurate updating of progress reports to facilitate decision-making buy the approving authority.
• Strictly comply with the regulations of the Central Bank of Myanmar at all times.

• Graduate in any discipline.
• Good communication skills in order for the incumbent to accurately obtain, interpret and transcribe a variety of communications and instructions.
• Proficiency with Microsoft Office application is required.
• Excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.
• Incumbent must be multitask oriented, organized, have ability to set priorities and meet deadlines and take pride in one’s work.
• At least 2 years of experience in collections in the financial industry or in collection of accounts receivables in a utilities company or large fast moving consumer goods company