A Big Opportunity for ...
1. Manage social media pages, including responding to comments and direct messages.
2. Maintain page administration, moderation, and publishing support.
3. Develop and update FAQ, response, and messaging guidelines.
4. Prepare monthly, ad hoc, competitor, and post-performance reports.
5. Escalate customer issues and identify recurring community trends.
6. Work closely with content, creative, and account teams to ensure consistent communication.
Reporting Structure
This role reports directly to the following BrndWrx leadership members:
. Head of Strategy