Customer Communication Executive in Yangon

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Customer Communication Executive

Daiichi Life Insurance Myanmar Ltd

Bahan | Yangon

1 Post

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Customer Communication Executive

Daiichi Life Insurance Myanmar Ltd, Bahan | Yangon

Apply Here

Customer Communication Executive

Daiichi Life Insurance Myanmar Ltd

Apply Here

Customer Communication Executive

Daiichi Life Insurance Myanmar Ltd

Myanmar - Yangon

Bahan | Yangon

1 Post

Today

Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

This position will be responsible for...
• Preparing and implementing effective communication for complaints and resolutions.
• Communicating with potential partners for collaborating on customer loyalty programs.
• Maintaining relationships with partners
• Report on the effectiveness of the loyalty program and plan for participation enhancement.
• Assist in loyalty program operations such as gift arrangement, member card arrangement, communications arrangement, maintaining agreements, etc.
• Initiate and execute the loyalty program incentivization and rewards program.
• Assist in all communication improvement interventions, ensuring customer care when needed

Open To

Male/Female

Job Requirements

QUALIFICATIONS, SKILLS AND EDUCATION REQUIREMENTS
•   At least 3 years of experience in marketing, customer care, or communication
•   Bachelor’s degree holder and other related qualifications will be highly preferred.
•   High Proficiency in Business English and Microsoft Office tools: Excel and PowerPoint
•   Proven experience in project management regarding customer experience
•   Good interpersonal communication and coordinating skills.
•   Knowledge of customer care and complaint resolution
•   Passionate about coordinating and dealing with cross-functional departments

What we can offer

Benefits

* Rewards for overperformance
* Weekend Off (Saturday & Sunday)
* Public Holidays Off

Highlights

* Fun Working environment
* International Standards
* Make a difference
* Join an experienced team

Career Opportunities

* Learn new Skills on the Job
* Hands-on Experience with Real Projects
* Grow Your Skills and Advance Your Career

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