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Customer Service Trainer

Myanmar Yunkey Co.,Ltd
Hlaing | Yangon
Verified This job has been verified by the company as a real job vacancy.
22 Aug 2020
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Service Trainer

Myanmar Yunkey Co.,Ltd
Yangon

Customer Service Trainer

Myanmar Yunkey Co.,Ltd
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Hlaing | Yangon
22 Aug 2020
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Internet Services

Min Education Level

Master Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  1. * Customer Service (Page, Website, After Sale, Delivery) Training must be provided every time a new member arrives
    * Must be able to take full responsibility for training
    * Call scripts and training will help update the reply content
  2. Analyze relevant data to determine customer experience and use this information to identify improvements at all touch points
  3. Plan strategy, set targets / KPIs, create action plans & road map, and conduct data analysis
    Set the vision and policy for customer care and the quality standard and assurance.
  4. Identifying and accessing customers’ needs to achieve satisfaction.
  5. Maintaining customer relations.
  6. And all other tasks/responsibilities assigned by manager.

Open To

Male/Female

Job Requirements

  1. Any Bachelor Degree holder
  2. * Excellent customer service and good personality
    * Good interpersonal skill
  3. Preferably  4 yrs experienced in Customer Service Specialilst or Trainer
  4. Able to work under pressure and can multi-task effectively
  5. Proficient in Microsoft Word, Excel, PowerPoint and all other programming.

What We Can Offer

Benefits

* Rewards for over performance

Highlights

- Fun working environment
- Make a different

Career Opportunities

- Promotion Opportunities
- Learn new skill on job
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Internet Services

Min Education Level

Master Degree

Job Type

Full Time

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