OK to Continue
Yes No Thanks
OK to Continue
Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes

Customer Service Executive

KM Terminal and Logistics Limited
Dagon Myothit (East) | Yangon
Verified This job has been verified by the company as a real job vacancy.
13 Mar 2024
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
APPLY HERE
Company Profile Jobs From this Company 12
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile

Customer Service Executive

KM Terminal and Logistics Limited
Yangon
APPLY HERE

Customer Service Executive

KM Terminal and Logistics Limited
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Dagon Myothit (East) | Yangon
13 Mar 2024
Verified
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

  • Serve as the company's primary point of contact for customers.
  • Respond promptly to daily customer inquiries and collaborate with the operations team to resolve challenges via incoming calls and email.
  • Cultivate and maintain strong relationships and network connections among customers, suppliers, sales, marketing, operations, finance, and other relevant stakeholders.
  • Create and input job orders into the system and effectively communicate order instructions to the operations team within specified timelines.
  • Prepare verification reports before issuing invoices and forward them to customers.
  • Maintain comprehensive records of customer interactions, manage customer accounts, and ensure proper document filing.
  • Take ownership of customer issues, follow up on problems, and provide viable solutions.
  • Collaborate closely with the finance and accounting departments to monitor accounts receivable invoices, follow up on payments, and prepare accrual reports.
  • When required, be prepared to visit and coordinate with ground operations as assigned.

Open To

Male/Female

Job Requirements

  • Bachelor's degree in any field.
  • A minimum of 3 years of experience in a Customer Service-related role.
  • Proficiency in reading, writing, and speaking English at a good level.
  • Knowledge of transportation, warehousing, export, and import processes.
  • Strong computer skills, including proficiency in Microsoft Excel and other relevant software.
  • Excellent problem-solving skills with a positive mindset.
  • Ability to work under pressure, adaptability, and strong organizational skills.

What We Can Offer

Benefits

As per company policy

Highlights

Corporate culture

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Apply Here

Apply for this job

OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

More Similar Jobs

See More Jobs

Share with a Friend