Senior Customer Service Executive in Yangon

Senior Customer Service Executive

Phee Group Of Companies

Botahtaung | Yangon

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Senior Customer Service Executive

Senior Customer Service Executive

Phee Group Of Companies

APPLY HERE

Senior Customer Service Executive

Phee Group Of Companies

Myanmar - Yangon

Botahtaung | Yangon

1 week ago

APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

Responsible as a center point for nominated overseas network agents to handle shipments
To receive queries (RFQ) from customers and overseas agents
To check with internal Network Team for new Network agents
To send quotations to customers and overseas agents
To inform booking to nominated agents for approval, accept booking and monitor HBL/MBL process
To check cargo making it ready for shippers and monitor sailing schedules
To follow up necessary VGM cut-off, booking cut-off, shipping instructions and to inform pre-alerts to overseas agents
To follow the detailed SOP and system handling based on the assigned account
To create job in overseas agent system (if any)
To handle billing and job file closing processes

Open To

Repatriate

Male/Female

Job Requirements

Bachelor Degree holder
Minimum (3) years of proven experience in shipping, freight forwarding, logistics and supply chain industry
Knowledge in shipping such as incoterms, BL procedure, license applications, trucking, custom clearance process, etc...
Pre-intermediate in English (4 skills)
Presentation skill
Communication and Tele Communication skills
Critical thinking skills related to job nature
Planning and Negotiation skills
Leadership and Networking skills
Time management skill