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Recruiter active 11 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
22 Oct 2021

Experience level

Manager

Job Function

Engineering, Technical, HSE

Min Education Level

Master Degree

Job Description

Sync with Field team, OSS team and Customer queries

Ensure on time response to Customer via mail, Viber, Whatsapp and on call by Individual & OSS co-worker

Follow up with field team Leaders about Incident restoration within 4 hrs.

Ensure and support field Team to get correct details with evidence from field teams for every single activity

Ensure OSS team shall communicate with Customers and field teams efficiently and share all necessary information to both on time.

Train & guide to field team whenever necessary to maintain the MTTR

Open To

Foreign (Expatriate)
Male

Job Requirements

  • Associate’s Degree or Technical Degree (Bachelor of Engineering Electronics / Electrical / Mechanical / Information Technology)
  • Ability to work in a 24x7x365 department
  • At least 2-3 years' experience in Telecom Active Network OR
  • At Least 2-3 years' experience in Fiber Optics Network.
  • Self-driven improvement and welcomes new challenges
  • Personally invested in own technical growth
  • Ability to deal effectively with stressful situations
  • Good negotiation technical skill for Field Incident troubleshooting.
  • Good Understanding on Fiber incidents troubleshooting
  • Ability and willingness to recognize when it is necessary to escalate to internal superior for support.
  • Self-motivation and ability to learn new skills quickly
  • Sharing information and working collaboratively to achieve team goals
  • Must be able to work effectively in a team environment as well as alone
  • Excellent written and oral communication skills
  • Must be good in MS-Office

What We Can Offer

Benefits

Transportation Provided

Highlights

Make a difference
Join an experienced Team

Career Opportunities

Promotion opportunity
Management potential

About Our Company

The company, EAGER, has been established since 2011 in accordance with the act of law for forming company by the Republic of the Union of Myanmar.
ECG shall implement an extensive fiber optic duct network in Yangon in order to provide wholesale cable and bandwidth services to new and existing Telecom Operators and Internet Service Providers (ISP) ECG also have the necessary equipment in country to implement FOD/C projects in Rural areas.