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The Front Desk position in the General Affairs department is to act as the first point of contact for visitors, clients, and employees, ensuring that the office environment operates smoothly, efficiently, and professionally. This role supports the overall function of the company by creating a welcoming atmosphere, handling administrative duties, and facilitating communication between different departments and external. It plays a key part in upholding the company's image, maintaining operational efficiency, and contributing to a positive workplace experience for all.

• Welcome all visitors in a courteous and professional manner.
• Direct guests to the appropriate department, person, or meeting room.
• Answer and screen phone calls, transfer calls, or take messages when necessary.
• Respond to general inquiries via phone, email, or in person.
• Handle and distribute incoming mail and deliveries.
• Keep the front desk and reception area clean, organized, and presentable at all times.
• Ensure informational materials are updated and available. (brochures, directories, etc.)
• Assist with scheduling and coordinating meetings, including booking rooms and arranging resources.
• Perform basic clerical tasks such as filing, copying, and data entry.
• Handle office supply inventory and stationary ordering as needed.
• Monitor and control office keys. (Employee locker keys, Drawer, and cabinet)
• Issue visitor badges and ensure compliance with security procedures.
• Issue visitor PPE and organize at all times.
• Liaise with security or management in case of any unusual situations.
• Assist in coordinating executive or departmental calendars, and scheduling appointments and meetings.
• Notify relevant staff of upcoming meetings and ensure rooms are prepared in advance.
• Assist with various administrative projects or special assignments as directed by management.
• Provide support to other departments as needed for tasks like photocopying, scanning, or document preparation.

• Bachelor’s degree
• 3+ years of experience in administrative management or administrative roles.
• Strong organizational and problem-solving skills.
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
• Good communication skills in both written and spoken English.