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IT Support Officer

(IT Support)

REALWIN Service Co.,Ltd
Bahan | Yangon
Verified This job has been verified by the company as a real job vacancy.
4 days ago
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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IT Support Officer

(IT Support)

REALWIN Service Co.,Ltd
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Trading/Distribution/Import/Export

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Provide day-to-day IT support to office staff, resolving hardware and software problems on employees’ computers.
  • Install, configure, and uninstall office software applications (Office Automation tools and other standard applications).
  • Troubleshoot and maintain office network infrastructure, including LAN, Wi-Fi, and printers.
  • Administer and provide support for internal systems, including DingTalk OA platform and CRM system.
  • Coordinate with third-party service providers for issues related to VPN accounts, internet, and Wi-Fi connectivity.
  • Ensure timely escalation and resolution of IT issues to minimize downtime for office operations.
  • Maintain IT documentation, including user accounts, software licenses, and troubleshooting guides.
  • Communicate effectively in English when dealing with international teams, vendors, or partners.
     

Open To

Male/Female

Job Requirements

  • Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • 1-3 years of experience in IT support, helpdesk, or system administration.
  • Knowledge of Windows/Mac operating systems and common office applications.
  • Familiarity with LAN/WAN networking, Wi-Fi configuration, and printer troubleshooting.
  • Experience with office automation platforms (e.g., DingTalk, CRM systems) is an advantage.
  • Good problem-solving skills with the ability to work independently and under pressure.
  • Strong communication skills; proficiency in English is required.

What We Can Offer

Benefits

Bonus
Overtime payments
Rewards for over performance

Highlights

Fun Working environment

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques