Reported successfully

1. Project Ownership & Delivery

• Own the end-to-end delivery of multiple client projects from kickoff to completion, ensuring clear scope, timelines, resources, quality, and deliverables.

• Establish project plans, milestones, priorities, responsibilities, and delivery standards in alignment with client objectives and business goals.

• Monitor project progress and proactively manage risks, dependencies, scope changes, and resource constraints.

• Take accountability for delivery outcomes and make timely decisions to re-plan, escalate, or adjust project direction when required.

• Ensure projects are delivered on time, within agreed scope and budget, and to the expected quality standard.

2. Client & Stakeholder Management

• Act as the primary project contact for assigned clients and maintain trusted, professional relationships.

• Lead client meetings, project reviews, presentations, and delivery discussions with clarity and confidence.

• Translate client objectives and business requirements into clear project plans and actionable deliverables.

• Manage expectations, communicate risks and changes proactively, and resolve project issues professionally.

• Work closely with Account and Sales teams to identify opportunities for account growth, renewals, and additional services.

3. Budget, Resources & Profitability

• Develop and manage project budgets, resource plans, timelines, and delivery capacity.

• Monitor project costs, resource utilization, and profitability against approved plans.

• Identify and address budget risks, scope creep, inefficient resource allocation, and potential margin impact.

• Ensure project decisions are supported by accurate data and aligned with commercial objectives.

• Review project scope and resource requirements before commitments are made to clients.

4. Cross-functional Team Leadership

• Lead and coordinate Creative, Content, Design, Media, Technology, Account, and other relevant teams to achieve project objectives.

• Establish clear priorities, ownership, deadlines, and expectations across project teams.

• Lead, coach, and develop Project Coordinators and Assistant Project Managers.

• Delegate effectively while maintaining accountability for overall project performance.

• Resolve cross-functional challenges and remove delivery blockers to maintain project momentum.

5. Reporting, Performance & Accountability

• Establish a consistent project reporting and review rhythm across assigned projects.

• Provide accurate weekly project updates covering progress, risks, priorities, resources, timelines, and next actions.

• Track and report key project performance indicators, including on-time delivery, scope control, profitability, resource utilization, and client satisfaction.

• Conduct project reviews and post-project evaluations to identify lessons learned and improvement opportunities.

• Use project and operational data to identify inefficiencies and implement measurable improvements.

6. Process & Operational Excellence

• Develop, improve, and maintain project management SOPs, workflows, templates, and delivery standards.

• Partner with Operations leadership to strengthen Newness project management systems and operational efficiency.

• Identify recurring delivery challenges and implement practical, scalable solutions.

• Ensure consistent use of project management tools, documentation standards, and internal workflows.

7. AI & Digital Productivity

• Apply AI and digital tools to improve project planning, reporting, documentation, research, communication, and workflow efficiency.

• Identify opportunities to automate repetitive processes and improve team productivity.

• Promote responsible and effective AI adoption across the Project Team while maintaining quality, confidentiality, and professional judgment.

• Bachelor's degree in Business Administration, Project Management, Marketing, Communications, or a related field.
• 4–7+ years of hands-on project management experience, ideally within a digital, creative, marketing, advertising, or technology agency environment.
• At least 1 year of direct people management experience, including delegating work, coaching team members, managing performance, giving constructive feedback, and building team capability.
• A proven track record of independently leading multiple projects end to end, from initial planning and kickoff through delivery, review, and close-out.
• Clear ownership of project scope, timelines, budgets, resources, quality standards, risks, and client outcomes.
• Strong practical experience in budget tracking, resource planning, scope control, and structured change management, including handling change requests with clients.
• Confidence in managing client relationships, leading professional client meetings, and presenting project plans, progress updates, and results.
• Ability to handle multiple priorities, competing deadlines, shifting requirements, and cross-functional dependencies while keeping delivery on track.
• Strong analytical, problem-solving, decision-making, and organizational skills, with sound judgment under pressure and attention to detail.
• Excellent written and verbal communication skills in both English and Burmese, adaptable to clients, senior leadership, and internal teams.
• Strong working knowledge project management platforms (such as Clickup, Asana, Monday.com, or Jira), including task setup, workflows, and reporting views.
• Strong proficiency in Google Workspace, Google Sheets for planning, tracking, budgeting, and reporting.
• Demonstrated practical use of AI tools to improve project planning, reporting, documentation, meeting notes, or team workflows.
• Proven ability to work independently, take full ownership, and stay accountable in a fully remote working environment, communicating proactively across online channels

Preferred Requirements

• Experience managing integrated marketing and digital agency projects from initial client brief to final delivery.
• Experience coordinating across Creative, Content, Design, Media, Technology, and Account Management teams
• Experience managing regional or international clients across different markets, cultures, languages, and time zones
• Background in digital marketing campaigns, content production, branding, social media, creative production, or technology and digital product projects
• Experience monitoring project profitability, resource utilization, and overall agency operations to support healthy margins.