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We will be recruiting for this position at the upcoming JobNation Job fair Mandalay on 15-November-2026 at Mingalar Mandalay Hotel. If you apply for this job now and are shortlisted, then please come to the job fair and we will have an interview booth ready for you.

Job Summary
To provide the best service to the customers who wish to seek medical treatment at our partnered hospitals and clinics

Job Description

• To provide pre-consultation to customers by reviewing the medical records and advise the options for the further treatment plan at the concerned hospital based on the provided medical conditions
• To assist in getting the specialist's opinion prior to the customer's visit as well as after the visit regarding the investigation results and further plan
• To provide one-stop service to customers in order to facilitate their hospital visit including doctor appointment, flight ticket arrangement, airport pick up service and accommodation nearby places of the hospital
• To coordinate with the related parties for teleconsultation service
• To assist in getting the medical reports at the partnered hospitals and clinics
• To make follow-up calls to our customers after their hospital visit for feedbacks which will guide us to provide better services
• To coordinate with the respective partnered hospital team in order to provide quality service to our customers
• To coordinate with local medical officers of local hospital for admission upon arrival/stretcher/air ambulance cases to obtain detailed medical status of the patient intending to provide the smooth transfer
• To participate in the event such as public seminar/ health talk in respective assigned duties as a team
• To assist in translating the health-related articles for newsletters and brochures
• To inform and report the customer’s feedback to the senior in a timely manner
• To submit weekly report
• To perform any other tasks as duty assigned

• M.B.,B.S (or) BDS
• Previous sound experience in health care service is preferred
• Excellent customer service with compassion and empathy
• Ability to work under pressure and flexible hours (overtime) as required
• Ability to handle multiple high urgency requests concurrently in a reliable manner (Time management skill)
• Problem solving skill
• Ability to learn up-to-date and advanced intervention
• Ability to work in a team
• Fluency in both spoken and written English
• Sound computer literacy