NOC Front Office Engineer (Core) in Yangon

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NOC Front Office Engineer (Core)

Ananda Digital Myanmar

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NOC Front Office Engineer (Core)

Ananda Digital Myanmar

Myanmar - Yangon

Full Time

14 Dec 2022

Yangon

14 Dec 2022

Apply Now

Experience level

Experienced Non-Manager

Job Function

Engineering, Technical, HSE

Min Education Level

Bachelor Degree

Job Description

Alarm monitoring, classification, and 1st level troubleshooting for Core Network nodes and escalating to 2nd level support or other entities if needed
Monitoring graphs related to overall network performance
Classifying and accordingly escalating alarms to Back Office team
Performing regular health checks on Core Network nodes to ensure the performance and stability of the network
Perform Escalation and Notification to keep management and other business units informed during system outages and incidents
Create and update/manage trouble tickets for any detected problem.
Responsible for sending out notification SMSs for major outages

Open To

New graduates

Male/Female

Job Requirements

Degree/Diploma: B.Sc Engineering, and engineering in related field.
Minimum 3 years NOC front office (Core) experience.
Can work with shift assign
Strong documentation and technical writing skills

What We Can Offer

Benefits

Overtime payments
Ferry

Highlights

Fun working environment
Make a difference
Join an experienced team

Career Opportunities

Learn new skills on the job
Management Potential

About Our Company

We champion change. We value ideas. We respect hard work. We believe in the infinite potential of Myanmar. We are committed to delivering a superior brand experience to our customers and our own people.

Our business is technology; which means we are constantly evolving.

To achieve our ambition of being the essential provider of unmatched communications services to Myanmar, we are building a strong team of passionate individuals who, together with the support, guidance and mentoring of industry experts both from Myanmar and abroad, will drive our business forward.

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