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NOC Operator (Outsourcing)

AP Towers
Kamaryut | Yangon
Verified This job has been verified by the company as a real job vacancy.
25 Mar 2024
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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NOC Operator (Outsourcing)

AP Towers
Yangon
APPLY HERE

NOC Operator (Outsourcing)

AP Towers
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Kamaryut | Yangon
25 Mar 2024
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Engineering, Technical, HSE

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Handle incident mail for all clients in both Entitles (ATOM, Mytel, MPT & Ooredoo)
  • Define each incident with monitoring platform by either power related issue or Non-power related issue
  • Raised the tickets to O&M partner / directly to ground team
  • Supervising ETA for ground team
  • Driving to meet the minimized MTTR by ground team
  • Communicate each client for time-to-time progress through multi-communication channel (Mail, Viber, WhatsApp, Signal)
  • Responsible to share hourly Network status for internal team awareness
  • Reporting daily for the quantity of incidents & Network downtime minutes, reconcilied with Each MS partner
  • Responsible for 1st level escalation to RMS team if issue to Monitoring platform
  • Work for data inputs to access logs of any activity (PM, CM, other attendance)
  • Work 24*7 shift rotation

Open To

Male/Female

Job Requirements

  • Bachelor Degree Holder in EC/EP
  • 2 year in operations & NOC experience in telecom field
  • Ability to work with 24/7 shift rotation
  • Have an advance skills for data analysis through Excel tool
  • Fully conversant in both Myanmar and English.
  • Competency working with MS Office package & RMS tools

What We Can Offer

Benefits

* Overtime Payment

Highlights

Join an experienced team

Career Opportunities

* Learn new skills on job
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Experience level

Experienced Non-Manager

Job Function

Engineering, Technical, HSE

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

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