As a Product Manager for a Mobile Top-Up Business, your primary responsibility is to oversee the development, enhancement, and optimization of the mobile top-up product offerings. You will collaborate with cross-functional teams including engineering, design, marketing, and customer support to ensure the success of the product. Your focus will be on understanding customer needs, market trends, and technological advancements to drive the growth and profitability of the mobile top-up business.

• Develop and refine the product strategy for mobile top-up services, aligning with the overall business objectives.
•  Identify market opportunities and potential partnerships to expand the product offerings.
• Define the product roadmap, prioritizing features and enhancements based on customer needs, market analysis, and business goals.
• Collaborate with engineering and design teams to translate the product roadmap into actionable plans.
• Work closely with engineering teams to ensure timely delivery of product features and enhancements.
• Conduct user acceptance testing (UAT) and gather feedback to iterate and improve the product continuously.
• Conduct market research and competitive analysis to identify trends, opportunities, and threats in the mobile top-up industry.
• Gather and analyze customer feedback, usage data, and metrics to identify areas for improvement and optimization.
• Collaborate with marketing teams to develop go-to-market strategies, promotional campaigns, and customer acquisition plans.
• Work with customer support teams to address user feedback, resolve issues, and improve the overall customer experience.
• Define key performance indicators (KPIs) and metrics to track the success and performance of the mobile top-up product.
• Monitor KPIs regularly and take proactive measures to optimize product performance, user engagement, and revenue generation.
• Stay informed about regulatory requirements and compliance standards related to mobile top-up services.
• Ensure the product adheres to industry regulations and standards, mitigating any potential risks or compliance issues.
• Reconciliation and reporting for daily, monthly and yearly tracking and stock controlling of the products.

• Bachelor's degree in Business Administration, Marketing, Computer Science, or related field. MBA or relevant certifications are a plus.
• Proven experience 2 years in product management, preferably in the mobile telecommunications or fintech industry.
• Strong understanding of mobile technology, payment systems, and telecommunications networks.
• Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Effective communication and collaboration skills, with the ability to work cross-functionally and influence stakeholders at all levels.
• Results-oriented mindset with a focus on driving business growth, user satisfaction, and product excellence.