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Product Manager

KBZ Bank
Recruiter active 6 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
1 week ago

Experience level


Job Function

Project, Operations Management

Min Education Level

Bachelor Degree

Job Description

The purpose of the role is to drive the products from the Wealth Management perspective and own the Premium Banking aspects of the products, namely – Debit Card, Credit Card and any Lending offers. In addition the incumbent will also support in designing, developing, monitoring the Customer Service journeys for the Premium Banking customers. The product manager would also be responsible for the overall product portfolio management at country level. The role will ensure smooth and faster execution of business decision removing road blocks and will help in managing existing and new WM products and facilitate sales. Will have to ensure best in class service and products are offered to the target market clients.  

  • NEW PRODUCTS - Ensure that new WM Liabilities products are developed keeping in mind the requirements of the clients, regulators, compliance and sales teams. Launching and implementation of new products as per business strategy. Determine ongoing product evolution/development priorities. Develop business cases for new products or product enhancements
  • PRODUCT MANAGEMENT - Constantly review and map product features/offer to regulatory requirements, compliance, KYC etc. Work with team members to Review and Update sales and operational processes with the objectives of superior client experience.
  • COLLABORATION - Coordinate effectively with other departments for better synergy for smooth functioning of WM, Liability and Treasury products. Have a holistic view towards growth of the WM business. Effectively manage the relationships with external entities like regulators, product providers, etc. and also with internal stakeholders like operations, compliance, legal,, finance, credit risk and VC teams.
  • MARKET INFO - Assess market conditions, plan, organize, direct and control product related activities and resource in order to meet objectives of the WM business
  • TRAINING - Provide thought leadership to WM sales with talks / trainings/ advisory/ ideas and identify training needs and implement training programs and drive completion of certifications where required and follow up in order to improve staff competencies
  • CUSTOMER SERVICE – Support in developing, designing, drafting, monitoring customer journeys for the segment and ensuring the service standards a best in ASEAN region
  • PRODUCT REPORTING  - Ensure adequate reporting formats to track product portfolio and profitability. Monitor program sales and profitability against targets and adjust approach when necessary. Provide monthly review/insights of product sales, assets and profitability


Open To


Job Requirements

  • Any Bachelor Degree 
  • Minimum 4-6 years of experience in Banking/Wealth Management / customer service preferred
  • Experience in banking preferred, additional exposure to securities, investment  industry a positive
  • Customer-oriented mindset.
  • Excellent communication skills.
  • Strong interpersonal skills and an ability to build rapport with customers.
  • Team player


What We Can Offer


Quarterly Bonus


- An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

KBZ Bank: A new generation of banking

For over two decades, KBZ Bank has been part of Myanmar’s growth story, working tirelessly to strengthen communities and institutions for the long term and to improve the quality of life for all. As Myanmar’s largest privately-owned bank, we represent more than 40 percent of both retail and commercial banking in the country, driving the success of the nation’s entrepreneurs, businesses, and communities. We safeguard the assets of over 1 million business customers across the country, providing support, guidance, and critical access to finance. Today, KBZ Bank is helping to fast-track Myanmar’s development in the digital age, embracing next-generation banking while pioneering new ways of financial inclusion.

We have seized the advantages of mobile-first technology in promoting financial inclusion and connecting our customers to the people, opportunities, and places that they value most. Through KBZPay, Myanmar’s fastest-growing mobile wallet with more than 9.1 million users, we have brought banking beyond our 500 branches and to even more communities. We are also transforming from the inside out, drawing on the latest technologies to work more efficiently and serve our customers better, while developing the bankers and leaders of the future.

Our purpose is to improve the quality of life in Myanmar by increasing access to financial products and services, thereby giving communities and businesses access to opportunities and a better quality of life.

KBZ Bank’s Talent Factory
KBZ Bank recognizes that the future of Myanmar – and its banking sector – lies in the hands of the next generation. That is why we take talent development across the organization seriously. From coders and digital bankers to thought leaders and future shapers, we equip our employees with world-class skills and future-ready tools.

Building the bank of the future
At KBZ Bank, we deploy agile management approaches in various aspects of how we work – including bringing people together on cross-functional projects to question the status quo and evolve better ways of working. This represents a break from a top-down approach, empowers our employees, and taps their insights in designing the bank of the future.

Personal Challenge
We put the emphasis on individual responsibility, opportunity, and autonomy. We encourage growth through continuous on-the-job development and a fast-paced environment that will stretch and build your expertise daily. We encourage our people to view their career as a journey; to think not about a vertical career ladder, but a long-term aspiration to broaden their exposure or deepen their skills over time. We would like to build the Bankers of Tomorrow for Myanmar!

Apply for this job


Experience level


Job Function

Project, Operations Management

Min Education Level

Bachelor Degree

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