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We will be recruiting for this position at the upcoming JobNation Job fair Mandalay on 15-November-2026 at Mingalar Mandalay Hotel. 

If you apply for this job now and are shortlisted, then please come to the job fair and we will have an interview booth ready for you.

Customer Service Executive  is responsible for overseeing daily operations in the Slaes & Marketing department …

• Develop and generate non-aeronautical revenue through commercial leasing, retail, F&B, advertising, and other business opportunities.

• Identify potential clients, conduct market research, and develop commercial proposals and quotations.

• Manage tenant relationships, lease agreements, renewals, rental collections, and outstanding payments.

• Coordinate advertising sales, promotional activities, and commercial space utilization.

• Monitor tenant operations and ensure compliance with contractual obligations and airport requirements.

• Coordinate with internal departments regarding commercial operations, shop openings, renovations, and relocations.

• Prepare sales reports, revenue updates, business proposals, and management presentations.

(OR)

• Build and maintain strong relationships with existing and prospective airline partners.
• Identify new business opportunities and promote airport services to airlines.
• Prepare commercial proposals, quotations, and airline service agreements.
• Coordinate contract negotiations, renewals, and commercial arrangements.
• Monitor airline sales performance, revenue, flight movements, and passenger traffic.
• Conduct market research and identify potential airline routes and business opportunities.
• Coordinate with Operations, Finance, Customer Service, Security, and other relevant departments to ensure smooth delivery of airline-related services.
• Prepare regular sales reports and business development updates for management.
• Coordinate with the Finance Department regarding airline billing, payment arrangements, credit terms, and outstanding receivables.
• Monitor airline payment compliance and follow up on overdue payments in coordination with Finance.
• Support annual budgeting, forecasting, and revenue enhancement initiatives.
• Monitor aviation industry developments, airline market trends, and competitor activities.
• Collect and analyze information on potential airline operators and new route opportunities.

• Bachelor's Degree in Business Administration, Marketing, Management, or a related field.

• Minimum 2–3 years of relevant experience in Sales, Marketing, Business Development, or Commercial Operations.

• Proficient in Microsoft Office applications (Excel, Word, and PowerPoint).

• Good written and spoken English and Myanmar.

• Strong communication, negotiation, analytical, and interpersonal skills.

• Self-motivated, proactive, well-organized, and target-oriented.

• Experience in retail leasing, property management, hospitality, or airport operations is an advantage.

(OR)

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Good command of written and spoken English.
• Strong communication, negotiation, interpersonal, and presentation skills.
• Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint).
• Strong analytical, organizational, and problem-solving abilities.
• A team-oriented mindset with the ability to collaborate effectively with colleagues and other departments.
• Demonstrates a positive attitude, professional discipline, responsibility, and willingness to follow instructions and guidance from superiors.
• Ability to work under pressure, manage multiple tasks, and meet assigned deadlines.
• Willingness to learn, take initiative, and adapt to changing business requirements.
• Previous experience in sales, marketing, commercial operations, or the aviation industry is an advantage.