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Sales Strategy:
1) Develop and implement effective sales strategies in alignment with company goals.
2) Monitor market trends and competitive activities to identify opportunities and threats for various logistics services, such as Multi Modal Transport, Dry Port, and Warehousing Services.
3) Develop and execute sales strategies to achieve company objectives, increase market share, and drive revenue growth in the logistics industry.
4) Monitor market trends, competitor activities, and industry developments to identify opportunities and adjust sales strategies accordingly.
Sales Performance:
1) Lead, guide, and coach a team of sales representatives to ensure sales targets are met or exceeded.
2) Prepare Profit & Loss statements, budgets, sales forecasts, and sales pipeline reports for each project.
3) Determine annual unit and gross-profit plans by implementing marketing strategies, analyzing trends, and evaluating results.
Customer Relationship Management:
1) Build and maintain strong relationships with key clients and accounts.
2) Address customer inquiries, concerns, and escalations promptly and professionally.
3) Maintain existing customers through up-selling, cross-selling, and providing excellent customer service.
Sales Reporting:
1) Prepare and present regular sales reports to senior management.
2) Provide insights and recommendations based on sales data analysis.
3) Prepare action plans for individual team members as well as the overall team to effectively search for sales leads and prospects.
Cross Functional Teams:
1) Collaborate with cross-functional teams, including operations, customer service, and finance, to ensure seamless service delivery and customer satisfaction.
Undertake any tasks as assigned by management.