Service Consultant in Yangon

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Service Consultant

(Mechanical Engineer )

AION MYANMAR

Bahan | Yangon

1 Post

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Company Profile Jobs From this Company 12

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Service Consultant

AION MYANMAR, Bahan | Yangon

Apply Here

Service Consultant

AION MYANMAR

Apply Here

Service Consultant

(Mechanical Engineer )

AION MYANMAR

Myanmar - Yangon

Bahan | Yangon

1 Post

Today

Apply Here

Experience level

Experienced Non-Manager

Job Function

Engineering, Technical, HSE

Job Industry

Automotive

Min Education Level

Diploma

Job Type

Full Time

Job Description

A Great Opportunity for ...

Receive customers and understand their vehicle service or repair requirements.
Manage service appointments and vehicle reception.
Conduct preliminary vehicle condition checks with customers.
Open and maintain repair/service orders accurately.
Explain maintenance, repair and diagnostic requirements to customers.
Prepare service estimates and obtain customer approval where required.
Coordinate with technicians regarding diagnosis, repair progress and completion time.
Keep customers informed about service progress and additional repair requirements.
Coordinate with parts and warranty/claims personnel when necessary.
Perform final service explanation and vehicle handover.
Follow up with customers after service.
Maintain accurate customer and vehicle service records.
Support customer satisfaction and CSI improvement activities.

Open To

Male/Female

Job Requirements

Diploma or bachelor’s degree in Automotive, Engineering, Business Administration or related field preferred.
Minimum 1–3 years of automotive customer service or service advisor experience preferred.
Basic automotive technical knowledge.
EV knowledge is an advantage.
Strong customer-service and communication skills.
Professional appearance and customer-oriented attitude.
Good coordination and problem-solving ability.
Basic computer and reporting skills.
Myanmar language required; working English preferred.
Willing to attend XPENG product and after-sales training.