•Manage company social media platforms (Facebook, TikTok, Instagram, LinkedIn, YouTube, etc.) •Create engaging content for vehicle promotions, campaigns, events, and brand awareness •Plan and run digital advertising campaigns (Facebook Ads, Google Ads, TikTok Ads) •Generate and monitor sales leads from online channels •Coordinate with sales team for lead follow-up and campaign support •Develop monthly content calendars and marketing plans •Monitor website and social media performance using analytics tools •Prepare weekly/monthly digital marketing reports •Handle customer inquiries and online engagement professionally •Support showroom events, launches, and promotional activities •Stay updated on digital marketing trends and automobile market trends •Manage photography/video content for vehicles and promotions •Assist in SEO and website content updates
Supervise daily administrative operations and office activities. Monitor office maintenance, cleanliness, and office supplies. Coordinate with internal departments and external vendors. Handle company assets, office equipment, and inventory control. Manage transportation, ferry, accommodation, and staff support arrangements. Prepare administrative reports, records, and documentation. Support HR and management in office-related matters. Ensure company policies and procedures are followed properly. Supervise admin staff and assign daily tasks. Handle urgent administrative issues and problem-solving effectively.
Respond to customer inquiries related to electric vehicles (EVs), charging, and services via phone, email, chat, or social media Provide accurate information on EV models, battery usage, charging stations, pricing, and after-sales services Handle customer complaints (e.g. vehicle issues, charging problems) and coordinate with technical teams for resolution Assist customers with test drive bookings, service appointments, and purchase inquiries Maintain and update customer records in CRM systems Follow up with customers to ensure satisfaction and build long-term relationships Coordinate with Sales, Technical, and Operations teams Prepare daily/weekly customer service reports