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Social Media Community Executive

JobNet Myanmar

Social Media Community Executive

JobNet Myanmar
Recruiter active 5 mins ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
5 days ago

Experience level

Experienced Non-Manager

Job Function

Marketing, Media, Creative

Min Education Level

Bachelor Degree

Job Description

                   JobNet.com.mm is the number one job portal in Myanmar, finding you the best jobs in Myanmar. We are looking for a Social Media Community Executive to join our team!

                   At JobNet, our Social Media Agents provide social customer service, they support Job Seekers inquiries and engagement through all social media channels.

 

Responsibilities:

  • Triage and respond to customers’ questions selecting and personalizing previously prepared responses or in a social context

  • Actively engaging with online users, stimulating, guiding, and participating in conversations

  • Research customer service answers

  • Identify and escalate trends, topics, sentiment, and emerging issues

Open To

Repatriate
Male/Female

Job Requirements

  • Ability to connect with people, and communicate in courteous, conversational style, while making decisions according to guidelines

  • Ability to compose well-written messages, with use of good grammar and appropriate punctuation

  • Strong keyboard skills

  • Ability to navigate between multiple systems or applications simultaneously

  • Demonstrated personal or professional success engaging in a social channel

  • 2-3 years’ experience in online moderation and engagement and/or online customer service desirable

  • Some experience in a call center environment helpful

  • Experience with social media tools such as Chat bot or similar tools desirable

  • Bachelor’s degree or equivalent experience preferred

What We Can Offer

Benefits

Rewards for over performance

Highlights

Join an experienced team
Fun working environment
International Standard

Career Opportunities

Learn new skill on the job

About Our Company

We have created an online platform that connects job openings with Myanmar white collar professionals. Over 700 companies find the best talent quickly and cost effectively through our portal, from large MNCs to local SMEs. We are proud of having contributed to the professionalization and digitization of recruitment in Myanmar, and much more work is still needed. Our IT development department is always on the lookout for new members to come and help build awesome tech-enabled solutions for our customers. Come join our Sales or Customer Success teams if you thrive in social settings and love building relationships with clients.

Apply for this job

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Experience level

Experienced Non-Manager

Job Function

Marketing, Media, Creative

Min Education Level

Bachelor Degree

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