A bank is looking for Sr. Associate (Cash / Account), Associate (Cash / Account) to join A bank Branches from Yangon Division.

A bank ရန်ကုန် ဘဏ်ခွဲများတွင် တာဝန်ထမ်းဆောင်ရန်

(၁) အကြီးတန်း လက်ထောက် (ငွေကြေး / စာရင်း) – Sr. Associate

(၂) လက်ထောက် (ငွေကြေး / စာရင်း) – Associate  

ဘဏ်လုပ်ငန်း အတွေ့အကြုံရှိသူများ လာရောက် လျှောက်ထားနိုင်ပါသည်။

Job Description:

• Supports the Branch In charge and second branch in charge in the effective execution of the branch’s business plans to deepen account adoption and reach more customers at lower cost, in line with the overall bank’s strategy of driving nation-wide financial inclusion.
• Provides routine services to branch customers through the effective execution of transactions that include cash deposits and withdrawals, cheque transfers, deposits and withdrawals, account opening and closing activities, remittance and money transfers, currency exchange, and other related activities and services (such as (not limited) Western Union, Mobile/ i Banking, card products, Payroll/Quick pay, bank guarantee, CBM net, Remit2U, e-statement, balance certificate, locker, et..), in order to drive customer satisfaction and productivity
• Responds to all customer queries and questions, assists in resolving complaints and escalates to the supervisor as required, and informs the customers about the bank’s available products and services
• Receives mortgage, loan, or public utility bill payments, and verifies payment dates and amounts due
• Identifies opportunities for cross-sales and generates leads from customer transactions to maximize sales
• Provides specialized banking services such as issuing new cheque books, locker account usage activities and iBanking assistance, to ensure that all customer needs are satisfactorily fulfilled.
• Balances the cash drawer by proving cash transactions, counting and packaging currency and coins, and maintaining supply of cash and currency
• Ensures compliance with all internal controls and established policies and procedures in order to guarantee transparency in every transaction
• Maintains accurate and up-to-date knowledge of all relevant Banking products in order to address the customers’ needs and queries
• Supports the Head Teller, Deputy Branch Manager, and Branch Manager in all customer service-related activities and in managing the branch in order to provide the highest quality of service to all customers and drive customer satisfaction
• Ensures the satisfactory completion of assigned trainings to achieve a high- level of proficiency in undertaking the key responsibilities of the job.

Job Requirement:

• Bachelor Degree at least.
• Be able to use Microsoft Office.
• Must be a good communicator.
• Must be genuinely interested in customer service.
• Must be able to work in the branches (ဘဏ်ခွဲ အတွေ့အကြုံ ရှိသူ ဖြစ်ရပါမည်)
• Sr. Associate ရာထူး လျှောက်ထားသူများမှာ အနည်းဆုံး Associate လုပ်သက် ၁ နှစ်ခွဲခန့် ရှိရပါမည်။ Associate ရာထူး လျှောက်ထားသူများမှာ ဘွဲ့ရသူဖြစ်ပြီး ဘဏ်လုပ်ငန်းတွင် ဝင်ရောက် လုပ်ကိုင်ချင်သူများ ဖြစ်ရပါမည်။ Associate ရာထူး လျှောက်ထားသူများမှာ လုပ်ငန်း အတွေ့အကြုံ မရှိလည်း လျှောက်ထားနိုင်ပြီး ဘွဲ့ရဖြစ်ရပါမည်။
• မိမိ တာဝန်ကျရာ ဘဏ်ခွဲတွင် ထမ်းဆောင်နိုင်ရပါမည်။