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Supervisor - KYC & CDD Operations

Capital Diamond Star Group (CDSG)
| Yangon
Verified This job has been verified by the company as a real job vacancy.
29 Jun 2020
Recruiter active 6 hours ago The recruiter at this company was last active reviewing applications.
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Supervisor - KYC & CDD Operations
Capital Diamond Star Group (CDSG), | Yangon

Supervisor - KYC & CDD Operations

Capital Diamond Star Group (CDSG)

Supervisor - KYC & CDD Operations

Capital Diamond Star Group (CDSG)
Recruiter active 6 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

The purpose of this role is to ensure KYC & CDD Operations in Operations Department of the Company. The role holder reports to Manager- KYC & CDD Operations. The role holder requires to perform KYC/CDD verification of the customers on daily basis, manage junior staffs and ensure the quality of customer onboarding by ensuring Know Your Customer (KYC) verification & Customer Due Diligence (CDD) as per regulatory requirement to support the company’s overall strategies and initiatives in delivering Digital Financial Services. Key Responsibilities:

** Ensure regular update/ verification/ action for all on boarded customers without compromise on KYC/ CDD requirements.

** Work closely with related stakeholders (internal & external) to develop automated process to ensure quality KYC & Customer Due Diligence (CDD) verification.

** Lead, train, coach & manage team of junior resources within department ensuring their career growtho Proactive in delivering day to day functions requirement, prompt to resolve errors, queries, disputes as required.

** Attend meetings & deliver presentations as required representing department function.

** Supervise day to day function of the unit.o Ensure all the SOPs/ relevant policies are implemented & adhered within the organization as per compliance requirement.

** Ensure all the gaps identified by internal/ externa audits/ regulatory authority are compiled on time.

** Engage with internal as well as external stakeholders to resolve errors, disputes, process automation etc.o Report to designated reporting authority.

** Prepare & submit periodic MIS as required.o Ensure data security, IS security within department

Open To

Male/Female

Job Requirements

* Good English communication skills. Both verbal and written.

* Strong inter-personal relationship.Minimum 2-3 years of working experience preferably in Back Office Operations/ Audit/Legal & compliance/Branches/ Customer Services in Bank or Financial Institutions/ Mobile Financial Services with very good knowledge in Customer KYC, Customer Due Diligence, KYC & CDD Requirements & compliance as per Central Bank’s requirement.

What We Can Offer

Benefits

Rewards over performance

Highlights

Fun working environment with international standards

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
OR

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

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