Job Summary

Engineer is expected to independently install, deploy and upgrade servers; design and implement server and system optimization upgrades; implement and support critical areas and services; and support business teams as a technical advisor or resource to ensure efficient operations and achieve uptime SLA’s of our 24×7 if required.

PRIMARY DUTIES/ RESPONSIBILITIES

• Responsible for the managing, implementation, troubleshooting, maintenance and documentation of several of the following disciplines;
• Perform system activities check, health monitoring and troubleshooting of systems infrastructure including Databases (such as MSSQL) and Application systems (such as ERP/Ogsys systems)
• Need to install and configure Servers and Raid devices on a Storage Area Network environment
• Work together with the third-party application support team to ensure the systems are running efficiently.
• Able to handle in deploying and managing virtualization technologies (VMware/Hyper-V), Video conferencing systems, Office Collaboration Systems, End-point security systems, Internet Gateway systems
• Assist Team Leader in the following areas as needed (review assessment on purchasing process, budget planning and inventory control in order to account for the hardware and software assets inclusively monthly/yearly subscription plans)
• Assist to Team Leader in end-user technical / awareness training and knowledge sharing programmed
• Assist Team Leader in potential IT related project for planning, implementation, monitoring & maintenance by cooperating with respective stakeholders
• Monitor and troubleshoot the email operation which includes the mail application and its related applications like Domain Names servers and Simple Mail Transfer Gateway and email security defenders features
• Hands on support for Systems and Network Administration duties including but not limited to performance tuning and administration on both physical and virtual platforms
• Overview on operation support of field operation and shift duty on field site (if require)
• Provide 2nd level support to CCTV system maintenance on field site (If require)
• Strong Troubleshoot issues with hardware, software, applications, and network, able to handle Windows Servers, Linux/Unix servers, SAN, Router, Firewall, Switches, Storage & Backup Systems

JOB REQUIREMENTS

• Degree / Diploma in Computer Science, Computer, Electrical & Electronic Engineering (IT), Information Technology, Information Communication Technology or other relevant IT Professional Certifications / Diploma
• At least 5 years background experiences in related environments
• Good working attitude and flexibility
• Good background knowledge in administration of Microsoft / Linux / VMware / Cisco platforms
• Good teamwork, analytical, communication and interpersonal skills
• Must be able to read, write and communicate in both English and Myanmar