A Big Opportunity for ...
DUTIES & KEY RESONSIBILITES
Must carry out the following obligations to all the relevant countries assigned to him.
Collective Tour - Responsible in all the Sales & Operation Process
Incentive Tour - Depending on client situation in coordination with B.D Team, responsible in the entire operation process and reinforce the sales process in order to get a final deal under the guidance of operation manager & management
FIT Booking - Responsible for all the sales & reservation process with the best offer in market in order to create a best moment for a client
1. Travel Itineraries preparation and price calculation must be accurately described as spelling, photography matching, and selling Price without any mistakes/error.
(Calculation and selling price of all Incentive Tours must be sold only after operation manager or management approval)
2. Must take full responsibility for all the written statements and nett price calculations of the trip.
(Except for changes in currency exchange rate)
3. By continuously checking the market's needs and comparing competitor’s information, trip quality must be excellent and selling price must be best offer.
4. Quotation & Travel Itineraries must be accomplished within a deadline for all incoming inquires.
(If necessary, O.T (Overtime) must be carried out with the permission of operation manager)
5. Once the trip is confirmed, all passengers' special request (meals, seats, accommodation, etc..) and visa requirement & payment process must be performed by directly communicate in detail with customer/client according to company’s S.O.P
6. Take prompt action for all the customer’s request, complaint & any on the spot changes during the trip by keep in touch with tour leader just in time
7. Package tour sales report (all the E.O, Sales invoices & expense voucher with respective approval/ checker’s sign) must be reported to finance officer within 03working days after the tour finished
8. All the required number of customers for each collective tour must be occupied within the targeted date/deadline by putting maximum effort on sales process
9. Daily report (by viber) and weekly report (by email) must be sent to operation manager and Monthly report to operation manager & management within the first 02working day of each month and cc. to finance officer.
10. Help team member for visa operation process whenever necessary
11. Need to assist and help team members whenever necessary