PURPOSE OF THE POSITION

• The point of contact for the customer and handles the distribution of the brand or set of brands within assigned outlets
• Responsible for building and maintaining strong professional relationships with customers, ensuring visibility, achievement of sales targets and delivery of high-quality customer service to all targeted channels

RESPONSIBILITY

• Maintain complete and accurate outlet record cards for all calls
• Review journey plans when territory boundaries change
• Use a number of questioning techniques to identify relevant customer needs and uses a prepared opening statement to engage the customer's interest
• Follow the 6 Steps Outlet Execution Excellence process and works methodically to ensure that outlet specific A2QVP2 execution KPIs are executed exactly as required
• Use outlet sales in the sales since the last call and activity forecasts to calculate a recommended order quantity
• Prospect for new outlets routinely
• Engage in structured negotiations that involve exchanging several variables to reach an agreement
• Follow an agreed-upon process; product complaints are handled effectively and proactively
• Always follow customer service standards and policies
• Maintain a standardized customer folder for all customers

Education & Other Qualifications

• Bachelor Degree in Business Administration or related field
• More than two years working experience with Sales field

Experience & Knowledge

• Excellent skills in Microsoft Excel, and Power Point
• Excellent Self-motivated, interpersonal and communication skills
• The ability to lead the implementation of innovation
• Ability to supervise and guide assigned staff to achieve task objectives, including organizing, prioritizing, and scheduling work assignments
• Ability to maintain performance expectations given limited resources
• Basic English Communication