Oversee daily restaurant operations, ensuring efficiency and high service standards

Supervise and coordinate all staff activities including scheduling, attendance, in/out records, and overtime.

Assign duties and responsibilities to team members and ensure tasks are carried out efficiently.

Monitor and manage food and beverage inventory, including stock control, ordering, and minimizing waste.

Ensure cleanliness, safety, and proper maintenance of the restaurant at all times.

Handle customer service matters, resolve complaints professionally, and build positive customer relationships.

Provide regular operational reports and updates directly to the Board of Directors.

Implement and uphold company policies, BOD directives, and service standards.

Support hiring, onboarding, and training of new staff as needed.

Track and analyze sales performance and help develop improvement plans.

Minimum 3 years of experience in a Restaurant Manager or Supervisor role.

Strong leadership, communication, and interpersonal skills.

Solid knowledge of restaurant operations, stock control, and staff management.

Ability to work under pressure and follow instructions from senior leadership.

Customer-focused mindset with attention to detail and problem-solving abilities.

proficiency in Microsoft Office (Excel, Word) and POS systems.

Understanding of food safety and hygiene regulations.

Any Bachelor’s Degree.

Previous experience in a coffee shop or casual dining environment is preferred.