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ပို့မည်   မလုပ်တော့ပါ

Customer Engagement Supervisor

Daiichi Life Insurance Myanmar Ltd
ဗဟန်း | ရန်ကုန်တိုင်း
  1 ဦး
Verified This Job has been Verified as
Real by the Company. This Job has been Verified as
Real by the Company. ဒီနေ့
လွန်ခဲ့သော3 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
ရန်ကုန်တိုင်း
Verified
လွန်ခဲ့သော3 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
ဒီနေရာမှာ လျှောက်ပါ
ကုမ္ပဏီ အချက်အလက်များ ဤကုမ္ပဏီမှအလုပ်များ 8
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Customer Engagement Supervisor

Daiichi Life Insurance Myanmar Ltd
ရန်ကုန်တိုင်း
ဒီနေရာမှာ လျှောက်ပါ

Customer Engagement Supervisor

Daiichi Life Insurance Myanmar Ltd
လွန်ခဲ့သော3 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Myanmar - ရန်ကုန်တိုင်း
Verified This Job has been Verified as
Real by the Company.
ဗဟန်း | ရန်ကုန်တိုင်း
  1 ဦး
ဒီနေ့
Verified This Job has been Verified as
Real by the Company.
လွန်ခဲ့သော3 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
ဒီနေရာမှာ လျှောက်ပါ

လုပ်သက်အဆင့်

Experienced Non-Manager

အလုပ်အမျိုးအစား

Customer Service, Support

အလုပ်၏လုပ်ငန်းအမျိုးအစား

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Temp/Contract

လုပ်ဆောင်ရမည့်တာဝန်များ

An Exciting Opportunity for ...

  • Supervise and manage the daily activities of Customer Engagement Officers.
  • Monitor call quality and ensure compliance with company service standards.
  • Coach and develop team members to improve performance and productivity.
  • Track daily appointment-setting activities and ensure team targets are achieved.
  • Review call recordings and provide constructive feedback for improvement.
  • Monitor and address customer complaints, escalations, and service issues.
  • Prepare and submit daily, weekly, and monthly performance reports.
  • Ensure customer information and appointment records are accurately maintained.
  • Collaborate with Financial Advisors and Insurance Agents to support appointment conversion and customer engagement.
  • Drive continuous improvement initiatives to enhance customer experience and team effectiveness.

ဘယ်သူ့အတွက်လဲ

Male/Female

လိုအပ်သောအရည်အချင်း

  • Bachelor’s degree in any field.
  • Any relevant certifications are a plus.
  • Minimum 2 years of experience in a Call Center, Customer Service, Telemarketing, or Insurance-related role.
  • Prior team leadership or supervisory experience is preferred.
  • Experience in performance monitoring, coaching, and quality assurance is an advantage.
  • Leadership and team management skills.
  • Strong communication and coaching skills.
  • Reporting and performance tracking skills.
  • Problem-solving and decision-making ability and customer service orientation.
  • Time management and organizational skills.
  • Proficiency in Microsoft Excel, Word, and Outlook.
  • Basic CRM and customer database management.

ကျွန်တော့်တို့ ဘာတွေကမ်းလှမ်းနိုင်သလဲ

အက်ိဳးအျမတ္

* Rewards for overperformance
* Weekends Off (Saturday & Sunday)
* Public Holidays Off

ထူးခြားချက်များ

* Fun Working environment
* International Standards
* Make a difference
* Join an experienced team

အခွင့်အလမ်းများ

* Learn new Skills on the Job
* Hands-on Experience with Real Projects
* Grow Your Skills and Advance Your Career
ဒီနေရာမှာ လျှောက်ပါ

အလုပ် လျှောက်မည်

OR
ဒီအလုပ်ရှင်ထံမှနောက်ထပ်အလုပ်များ
ဤကြော်ငြာကို တိုင်ကြားရန်

လုပ်သက်အဆင့်

Experienced Non-Manager

အလုပ်အမျိုးအစား

Customer Service, Support

အလုပ်၏လုပ်ငန်းအမျိုးအစား

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Temp/Contract

နောက်ထပ်အလားတူအလုပ်များ

အလုပ်များကြည့်မည်

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