မြန်မာ
Customer Service Desk Engineer
(Customer Relation Officer)
လုပ်သက်အဆင့်
အလုပ်အမျိုးအစား
အလုပ်၏လုပ်ငန်းအမျိုးအစား
အနိမ့်ဆုံး ပညာအရည်အချင်း
အလုပ်ချိန်အမျိုးအစား
လုပ်ဆောင်ရမည့်တာဝန်များ
A Good Opportunity for ..
As Customer Service for managing ticket complaints, documentations for databases. Handling of customer enquiries,compliance with regulatory requirements. Preparation of service ticket reports and follow up for pending queries.
-Provide Superior Customer Experience on Calls/Email to Consumer-Resolve all Customer Queries and Follow Established Procedures as Appropriate with related team-Provide alternatives and apply Superior Service No, Call Handling -Skills on duty (Day & Night) with shift on floor-To identify the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the -Customer while being compliant with the laid guidelines.-Highlight Issues through Feedback and escalation matrix internally and externally-Recommend Changes in Workflows as needed
ဘယ်သူ့အတွက်လဲ
လိုအပ်သောအရည်အချင်း
Qualification : Any GraduationSkill Set :-Strong Interpersonal, Communication and Listening Skills.-Excellent Verbal Communication.-Customer Focused, with Strong Ability to Resolve Customer Issues and Effectively Address Service-Demonstrated Dependability/Self Motivating Skills-Demonstrated Ability to Work effectively within a Team Environment as well as independently.-Proven Analytical and Problem Solving with a strong attention to detail-Workable knowledge of MS Office Applications (Word, Power-point, Excel) .
ကျွန်တော့်တို့ ဘာတွေကမ်းလှမ်းနိုင်သလဲ
အက်ိဳးအျမတ္
ထူးခြားချက်များ
အခွင့်အလမ်းများ
အလုပ် လျှောက်မည်
Do you have related experience?
နောက်ထပ်အလားတူအလုပ်များ
Junior Service Desk EngineerJT1_75_Loc
Credit OfficerJF_Exp_Loc
Team Leader - Social Channel (Call Canter)JF_Exp_Loc
CALL CENTER REPRESNTATIVESJF_Exp_Loc
CS Order Received Executive (Supply Chain)JF_Exp_Loc
Assistant Service Excellence ManagerJF_Exp_Loc
Trainer (Infinix Mobile)JF_Exp_Loc
Partnership Officer (Mortgage)JF_Exp_Loc
Customer Service Documentation Executive(Logistic)JF_Exp_Loc
ReceptionistJF_Exp_Loc
Customer Service ExecutiveJF_Exp_Loc
Underwriting OfficerJF_Exp_Loc
Share with a Friend