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Customer Service Manager

Nilar Holdings Company Limited
ပန်းပဲတန်း | ရန်ကုန်တိုင်း
  1 ဦး
Verified This job has been verified by the company as a real job vacancy. ဒီနေ့
လွန်ခဲ့သော21 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် The recruiter at this company was last active reviewing applications.
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Customer Service Manager

Nilar Holdings Company Limited
လွန်ခဲ့သော21 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ်သက်အဆင့်

Manager

အလုပ်အမျိုးအစား

Customer Service, Support

အလုပ်၏လုပ်ငန်းအမျိုးအစား

ကုန်ပစ္စည်းဖြန့်ချီရေး/ရောင်းဝယ်ရေး/ပို့ကုန်/သွင်းကုန်

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

လုပ်ဆောင်ရမည့်တာဝန်များ

A Big Opportunity for ...

  • Team Leadership: Manage a team of customer service professionals, providing coaching, training, and performance evaluations to ensure service excellence.
  • Order Management: Oversee end-to-end customer service workflows, including quotes, order processing, tracking, and final delivery.
  • Regulatory Compliance: Ensure all shipments comply with international trade regulations, customs requirements, and organizational policies.
  • Documentation Oversight: Supervise the preparation and review of critical export documents such as Bills of Lading, Certificates of Origin, Invoices, and Packing Lists.
  • Stakeholder Liaison: Coordinate with freight forwarders, carriers, customs brokers, and internal departments (Sales, Product Management) to resolve shipment issues.
  • Dispute Resolution: Act as the primary point of contact for complex customer escalations, claims, and invoice disputes.
  • Strategic Planning: Monitor performance metrics (KPIs), identify process inefficiencies, and implement service improvement strategies.

ဘယ်သူ့အတွက်လဲ

Male/Female

လိုအပ်သောအရည်အချင်း

  • Bachelor’s degree in International Business, Logistics, Supply Chain Management, or a related field.
  • Typically, 5+ years of experience in export operations or freight forwarding, Government liaising, with at least 2 years in a management or lead role.
  • Deep understanding of Incoterms, international trade laws, and customs procedures.
  • Trade 2.0 License platform, familiarity with logistics platforms and MS office
  • Advanced English skills (written and spoken) and strong negotiation abilities

ကျွန်တော့်တို့ ဘာတွေကမ်းလှမ်းနိုင်သလဲ

အက်ိဳးအျမတ္

Bonus
Rewards for over performance

ထူးခြားချက်များ

Join an experienced team

အခွင့်အလမ်းများ

Learns new skill on the job
Management potential

အလုပ် လျှောက်မည်

OR

လုပ်သက်အဆင့်

Manager

အလုပ်အမျိုးအစား

Customer Service, Support

အလုပ်၏လုပ်ငန်းအမျိုးအစား

ကုန်ပစ္စည်းဖြန့်ချီရေး/ရောင်းဝယ်ရေး/ပို့ကုန်/သွင်းကုန်

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

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