Employee Relations

• Act as a strategic Human Resources Business Partner and foster alignment between HR service delivery, company processes and strategic goals.
• Monitor and support functional HOD and functional managers on organizational structure, workforce planning, and change management initiatives.
• Handle employee grievances, disciplinary matters, conflict resolution and escalate people-related compliance issues as needed.
• Support onboarding, training, career development, succession planning processes and offboarding.
• Partner with recruitment teams to ensure timely hiring of top talent that aligns with business needs and compliance standards.
• Prepare regular reports to Department Head on HR activities, challenges, and suggest recommendations.
• Ensure effective communication and alignment of HR policies, processes, and updates across respective departments.
• Provide insights into workforce trends and make informed decisions.
• Ensure adherence to local labor laws and banking industry regulations.
• Perform other ad-hoc HR tasks as assigned by the Head of People & Culture.

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s is an advantage).
• Have 5+ years of HR experience, preferably as an HRBP or similar role in a banking or financial services environment.
• Strong knowledge of labor laws, employee relations, and HR best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational and coordination skills to manage multiple priorities.
• Proficient in MS Office (Word, Excel, PowerPoint).